NetSuite & Systems Lead — Own the Ops Roadmap

Capax RM; Seattle (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

Capax RM in Seattle is seeking a hands-on NetSuite Admin to bridge business needs and technology. You will own the NetSuite environment, work with Operations, Finance, Sales and Production to translate requirements into practical solutions, and ensure the system remains stable and well-integrated with Shopify and other systems.

As a key point of contact, you will help shape the systems roadmap, improve reporting and data visibility, and support longer-term automation and AI initiatives.

Qualifications

• Strong hands-on NetSuite experience, either as a Systems Analyst, NetSuite Administrator, Business Systems Analyst, ERP Analyst, Consultant or similar.
• Experience working across ERP and business systems rather than focusing solely on one application.
• Strong understanding of integrations, data flows and system architecture.
• Experience working with e-commerce platforms such as Shopify is highly beneficial.
• Experience troubleshooting NetSuite integrations and connected systems.
• Strong business analysis and requirements-gathering skills.
• The ability to understand a business problem before jumping into a technical solution.
• Experience working directly with senior stakeholders and translating business requirements into technical solutions.

Responsibilities

• Take ownership of the company's NetSuite environment and help bring the remaining implementation work across the finish line.
• Troubleshoot and resolve NetSuite configuration, reporting, currency, integration and data-related issues.
• Work across NetSuite, Shopify, CRM and other connected systems to understand how data flows throughout the business.
• Partner with senior stakeholders to understand business problems and translate them into effective systems solutions.
• Challenge requirements where appropriate and identify better, more efficient ways of working.
• Analyse existing processes and systems to identify gaps, duplication, manual work and opportunities for automation.
• Support the development of a longer-term business systems and technology roadmap.
• Improve reporting, dashboards and access to business data.
• Help establish NetSuite and the wider technology ecosystem as a reliable source of truth for the business.
• Work closely with the Digital Workforce Manager on automation and AI opportunities.
• Evaluate and help shape the company's integration strategy, including potential iPaaS solutions such as Celigo or Boomi.
• Work with external consultants and development partners where required.
• Provide guidance and support to users across the business, adapting your approach to different levels of technical understanding.
• Help ensure technology decisions are aligned with actual business needs rather than simply implementing requests at face value.

Skills

NetSuite

ERP Administration

Data Integration

Stakeholder Management

Business Analysis

Shopify integration

Tools

Celigo

Boomi

Shopify

Job description

Capax RM in Seattle is seeking a hands-on NetSuite Admin to bridge business needs and technology. You will own the NetSuite environment, work with Operations, Finance, Sales and Production to translate requirements into practical solutions, and ensure the system remains stable and well-integrated with Shopify and other systems.

As a key point of contact, you will help shape the systems roadmap, improve reporting and data visibility, and support longer-term automation and AI initiatives.