NEMT Field Operations & Provider Relations Lead

IEHP; Rancho Cucamonga (CA); On-site; USD 37,787 - 49,125; Full time

Benefits offered by this job

Competitive salary

On-site fitness center

Medical, dental, and vision insurance

Life and disability insurance

Career advancement opportunities

Wellness programs

Job summary

IEHP is seeking a Transportation Network Representative to serve as the primary contact for transportation providers in California. This frontline role involves managing provider coaching, compliance enforcement, and conducting audits to enhance service quality.

Success in this position requires strong communication, organizational skills, and experience in transportation operations or healthcare networks. Join IEHP in delivering exceptional member care.

Qualifications

• 3+ years of experience in transportation operations or provider relations.
• Experience training and onboarding providers.
• Valid California Driver’s license and insurance required.

Responsibilities

• Serve as the primary point of contact for transportation providers.
• Conduct audits and inspections to ensure service quality.
• Manage scheduling and trip-level triage for accurate services.

Skills

Provider relations

Transportation operations

Healthcare compliance

Data analysis

Communication skills

Problem-solving

Education

High School Diploma or GED

Associate's degree in Healthcare Administration

Tools

Microsoft Excel

Microsoft Word

Job description

IEHP is seeking a Transportation Network Representative to serve as the primary contact for transportation providers in California. This frontline role involves managing provider coaching, compliance enforcement, and conducting audits to enhance service quality.

Success in this position requires strong communication, organizational skills, and experience in transportation operations or healthcare networks. Join IEHP in delivering exceptional member care.