NEMT Field Operations & Provider Relations Lead

IEHP

Rancho Cucamonga (CA)

On-site

USD 37,787 - 49,125

Full time

14 days+
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Benefits offered by this job

Competitive salary
On-site fitness center
Medical, dental, and vision insurance
Life and disability insurance
Career advancement opportunities
Wellness programs

Job summary

IEHP is seeking a Transportation Network Representative to serve as the primary contact for transportation providers in California. This frontline role involves managing provider coaching, compliance enforcement, and conducting audits to enhance service quality.

Success in this position requires strong communication, organizational skills, and experience in transportation operations or healthcare networks. Join IEHP in delivering exceptional member care.

Qualifications

  • 3+ years of experience in transportation operations or provider relations.
  • Experience training and onboarding providers.
  • Valid California Driver’s license and insurance required.

Responsibilities

  • Serve as the primary point of contact for transportation providers.
  • Conduct audits and inspections to ensure service quality.
  • Manage scheduling and trip-level triage for accurate services.

Skills

Provider relations
Transportation operations
Healthcare compliance
Data analysis
Communication skills
Problem-solving

Education

High School Diploma or GED
Associate's degree in Healthcare Administration

Tools

Microsoft Excel
Microsoft Word

Job description

IEHP is seeking a Transportation Network Representative to serve as the primary contact for transportation providers in California. This frontline role involves managing provider coaching, compliance enforcement, and conducting audits to enhance service quality.

Success in this position requires strong communication, organizational skills, and experience in transportation operations or healthcare networks. Join IEHP in delivering exceptional member care.

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