Transportation Program Administrator

IEHP

Rancho Cucamonga (CA)

On-site

USD 91,249 - 120,910

Full time

14 days+

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Benefits offered by this job

Competitive salary

State of the art fitness center on-site

Medical Insurance with Dental and Vision

Life, short-term, and long-term disability options

Career advancement opportunities and professional development

Wellness programs that promote a healthy work-life balance

Flexible Spending Account – Health Care/Childcare

CalPERS retirement

457(b) option with a contribution match

Paid life insurance for employees

Pet care insurance

Job summary

IEHP in Rancho Cucamonga is seeking a Transportation Program Administrator to oversee transportation programs, ensuring compliance with organizational and governmental mandates. The ideal candidate will have five years of experience in managing complex healthcare projects, strong analytical skills, and the ability to work independently.

Additional qualifications include a bachelor's degree, leadership skills, and the ability to communicate effectively with executive staff. Enjoy benefits such as competitive salary, medical insurance, and career development opportunities.

Qualifications

Five years of experience in managing complex projects in a healthcare setting.
Experience with transportation programs and operations.
Must have a valid California Driver’s license.

Responsibilities

Ownership of Transportation programs and projects.
Develop, plan, coordinate, and maintain complex benefit programs.
Collaborate across all IEHP departments and with external providers.

Skills

Project management

Analytical skills

Communication skills

Leadership skills

Education

Bachelor's degree from an accredited institution

Master’s degree from an accredited institution (preferred)

Relevant certification (e.g., PMP)

Job description

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Reporting to the department Director, the Transportation Program Administrator is responsible for the ownership of Transportation programs and projects, including initiation, planning, development, implementation, coordination, monitoring, and evaluation of projects and programs. With limited administrative support, must be able to develop, plan, coordinate, and maintain the operations of complex benefit programs, systems, and special projects with an emphasis on program development and management including administration and compliance. Individuals in this classification demonstrate a significant degree of independence performing a variety of responsibilities for administering and managing program objectives, policies and procedures and monitoring/creating systems to promote and ensure compliance with governmental, regulatory, or organizational mandates. Must collaborate closely across all IEHP departments and with external organizations/Providers to lead and manage programs/projects.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

Competitive salary
State of the art fitness center on-site
Medical Insurance with Dental and Vision
Life, short‑term, and long‑term disability options
Career advancement opportunities and professional development
Wellness programs that promote a healthy work‑life balance
Flexible Spending Account – Health Care/Childcare
CalPERS retirement
457(b) option with a contribution match
Paid life insurance for employees
Pet care insurance

Education & Requirements

Five (5) years of experience required in managing complex projects and programs utilizing data, workplans, project management tools, developing and managing report and monitoring requirements, comfortable with external and leadership facing presentations, and analytical capabilities
Experience working in a healthcare setting in an operational or service delivery role
Experience working with network operations, member services, utilization management, care management, or access-to-care functions
Experience designing or supporting member experience improvements tied to transportation within a health plan setting strongly preferred
Bachelor's degree from an accredited institution required
Master’s degree from an accredited institution preferred
Relevant certification preferred (e.g., PMP, PgMP, CBAP, or PMI-PBA)
Must have a valid California Driver’s license
Travel for conferences and meetings may be required

Key Qualifications

Advanced knowledge and deep understanding of:
- The operational systems and processes of the transportation benefit, across multidisciplinary department strategies.
- State and federal initiatives as it pertains to covered benefits.
- The local and regional Member and Provider demographics and relationships.
- Healthcare and/or transportation industry, specifically regarding managed care organizations.
- Non‑Emergency Medical Transportation (NEMT/NMT) programs, oversight, or service coordination.
- Transportation brokers, contracted transportation providers, or networks.
Excellent analytical skills
Demonstrated Leadership skills
Ability to standardize processes, develop flows and operating procedures
Project management skills
Must have excellent written and verbal communication skills
Proven ability to:
- Build trust with internal and external partners with strong rapport.
- Establish and maintain effective working relationships across departments.
- Multitask effectively.
- Communicate effectively and succinctly with executive level staff.
- Be extremely organized, with consistent preparation and follow-through.
- Be self‑motivated.
- Be extremely independent and self‑managed.