NEMT Dispatch & Scheduling Specialist

We Care Daily Clinics, LLC; Seattle (WA); On-site; USD 36,000 - 44,000; Full time

Job summary

We Care Daily Clinics (WCDC) seeks a qualified Dispatcher to support an opioid treatment program in Auburn, WA. The role involves coordinating transportation, communicating with drivers, and ensuring timely information flow to meet patient needs.

Key duties include maintaining logs, monitoring driver status, solving routing issues, and ensuring compliance with regulations. The position requires a high school diploma or GED, 6 months of radio equipment experience, and strong communication skills.

Qualifications

• High school diploma or GED required with 4–9 months of office practice training.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional under pressure.

Responsibilities

• Receive, relay and transmit dispatch for transportation in the most accurate and timely manner.
• Maintain a log of radio transmissions, telephone calls and other pertinent information.
• Maintain reports from transportation drivers.
• Monitor vehicle locations and driver status.
• Readiness to cover unexpected routes or staffing shortages as needed.

Skills

Time management

Verbal and written communication

Organizational skills

Multitasking

Calm under pressure

Education

High school diploma or GED

Tools

Dispatch software

GPS tracking systems

Job description

We Care Daily Clinics (WCDC) seeks a qualified Dispatcher to support an opioid treatment program in Auburn, WA. The role involves coordinating transportation, communicating with drivers, and ensuring timely information flow to meet patient needs.

Key duties include maintaining logs, monitoring driver status, solving routing issues, and ensuring compliance with regulations. The position requires a high school diploma or GED, 6 months of radio equipment experience, and strong communication skills.