NEMT Dispatcher & Driver Scheduler

We Care Daily Clinics; Auburn (WA); On-site; USD 36,000 - 44,000; Full time

Job summary

We Care Daily Clinics in Auburn, WA seeks a Dispatcher to handle transportation scheduling, routing, and communication in a fast-paced OTP environment. You will coordinate drivers, manage dispatch communications, and ensure timely service while maintaining confidentiality.

The role requires strong communication, organization, and the ability to work weekends on rotation; prior radio equipment experience is preferred.

Qualifications

• High school diploma or GED with 4–9 months of office practice training.
• Six months’ experience operating radio equipment; up to 3 months driving; basic computer skills.
• Background check and reference verification required.
• Excellent verbal and written communication; strong organizational skills.
• Willingness to work weekends and extended hours on rotation.

Responsibilities

• Receive, relay, and dispatch transportation information accurately and timely.
• Maintain logs of radio transmissions, phone calls and driver data.
• Monitor driver status and vehicle locations; respond to service requests.
• Protect patient and system confidentiality; follow security procedures.
• Prepare reports and communicate delays or route changes as needed.

Skills

Communication skills

Organizational skills

Calm under pressure

Customer focus

Time management

Independence

Problem solving

Education

High school diploma or GED

Office procedures training

Tools

Dispatch software

GPS tracking

Job description

We Care Daily Clinics in Auburn, WA seeks a Dispatcher to handle transportation scheduling, routing, and communication in a fast-paced OTP environment. You will coordinate drivers, manage dispatch communications, and ensure timely service while maintaining confidentiality.

The role requires strong communication, organization, and the ability to work weekends on rotation; prior radio equipment experience is preferred.