NavigatorCase Manager

ANOTHER KNOCK AT MIDNIGHT INC; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

A community outreach organization in Chicago is seeking a Navigator to conduct outreach to justice and community organizations. This position involves supporting young adults by connecting them to resources and helping them achieve their goals. Ideal candidates will have strong communication skills, enthusiasm for helping others, and the ability to work in a fast-paced environment.

Qualifications

• Experience in outreach and client enrollment.
• Strong problem-solving and teamwork skills.
• Experience working with young adults is preferred.
• Ability to problem solve, work on a team, use data to guide work.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist young adults in creating goals and objectives.
• Determine appropriate services to help young adults achieve goals.
• Manage deliverables to meet expectations and deadlines.
• Administer life skills assessments.
• Enter case notes and client information in a database.
• Empower clients supportively and objectively.
• Create transition plans for young adults completing goals.
• Attend monthly meetings.

Skills

Microsoft Office Skills

Good computer skills

Excellent communication skills

Relates well to young adults ages 18-24

Passion for helping others

Ability to problem solve

Ability to work in a team

Ability to use data to guide work

Ability to work in a fast-paced environment

Tools

Microsoft Office

Job description

Job Description:

The Navigator will conduct outreach to justice and community organizations to receive client referrals for the Service Coordination program. The Navigator will be responsible for screening clients to determine enrollment eligibility. This position will connect clients to community resources and provide ongoing support to help young adults achieve goals and objectives.

Qualifications of the Navigator:

· Microsoft Office Skills

· Good computer skills

· Excellent communication skills

· Relates well to young adults ages 18-24

· Passion for helping others

· Ability to problem solve, work on a team, use data to guide work

· Ability to work in a fast-paced environment

Roles and Responsibilities:

· Assist young adult in creating goals and objectives

· Determine appropriate services to help young adults achieve goals

· Manage deliverables to meet expectations and deadlines

· Administer life skills Assessments

· Enter case notes and client information in a database

· Empowerment of clients in a manner that is supportive and objective

· Create transition plan for young adults as they complete goals

· Attend monthly meetings