Youth Navigator

Educational Data Systems, Inc.; North Carolina; On-site; USD 42,000 - 56,000; Full time

Job summary

Educational Data Systems, Inc. seeks a Youth Navigator to supervise three Youth Advocates and to connect youth with education, training, and employment opportunities.

The role includes guidance, case management, and active employer engagement to create quality work-based learning experiences. The position requires a Bachelor’s degree or equivalent experience, strong communication skills, and a willingness to travel up to 75% to build employer partnerships and program awareness in the Capital

Qualifications

• Bachelor’s degree or equivalent experience required.
• 1–3 years in human services, workforce development, training, teaching, customer service, marketing, or sales preferred.
• Strong interpersonal skills and ability to communicate with diverse populations and employer partners.

Responsibilities

• Supervise and support Youth Advocates to meet performance goals and program outcomes.
• Conduct weekly meetings to review caseloads and provide coaching.
• Travel up to 75% to engage employers and communities.
• Build and maintain relationships with local employers for job placements and OJT opportunities.
• Provide referrals to training providers and community partners.
• Ensure accurate documentation in required systems.

Skills

Leadership

Supervision

Employer Engagement

Communication

Data management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Data systems

Job description

Title: Youth NavigatorClassification: Exempt**Scope of Position**The Youth Navigator oversees three (3) Youth Advocates to ensure youth participants are connected to education, training, and employment opportunities. The Youth Navigator also provides comprehensive guidance and case management to youth in Capital Area while also conducting employer outreach and business development to create employment, Work Experience, and On‐the‐Job Training opportunities. This role combines staff supervision with direct services and employer engagement to develop quality job sites and work-based learning experiences.**Essential Functions**Leadership and Participant Support* Supervise and support Youth Advocates to ensure performance goals and program outcomes are met.* Facilitate regular team meetings, provide coaching, and monitor case management and employer engagement activities.* Collaborate with leadership to implement strategies that increase youth engagement, work-based learning opportunities, and training access.* Conduct weekly meetings with Youth Advocates to review case loads* Conduct bi-weekly audits of case notes and data in NC Works.* Monitor progress toward performance goals and provide regular updates to leadership* Manage an active caseload of youth participants, providing individualized guidance, counseling, and holistic support.* Provide referrals to training providers, community partners, and supportive services as appropriate.* Conduct community outreach to recruit eligible youth and maintain program visibility.**Business Development & Employer Engagement*** Build and maintain relationships with local employers to develop job placements, Work Experience sites, and OJT opportunities.* Conduct employer outreach via phone, email, and in‐person visits; schedule and complete face‐to‐face meetings.* Create and submit job orders, monitor employer activity, and ensure alignment with participant needs.* Educate employers on program services, requirements, and available supports.* Provide technical assistance to employers on database systems and documentation requirements.* Represent the program at Chamber of Commerce events, business networking functions, conferences, and community meetings.* Provide regular progress reports on employer engagement, job development activities, and placement outcomes.* Ensure all participant and employer documentation is accurate, complete, and entered into required systems.* Follow up with employers and internal staff to ensure expectations are met and placements are successful.* Maintain strong knowledge of local labor market trends to inform job development and participant coaching.* Travel as required (up to 75%).* Other opportunities as available.**Education and Experience Requirements*** Bachelor’s degree or equivalent experience required.* Experience working with disconnected or at‐risk youth preferred.* 1–3 years of experience in human services, workforce development, training, teaching, customer service, marketing, or sales.* Strong interpersonal skills and the ability to communicate with diverse populations and employer partners.* Comfortable presenting to groups and engaging with business leaders.* Ability to work independently and in a team‐oriented environment.* Proficiency with Microsoft Office and comfort with data systems.* Valid driver’s license, clean driving record, and reliable transportation required.