Navigator/Case Manager

ANOTHER KNOCK AT MIDNIGHT INC; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

A community support organization in Chicago is seeking a Navigator to conduct outreach and connect young adults (ages 18-24) to resources. The Navigator will screen clients for enrollment eligibility and provide ongoing support to help them achieve their goals. Strong communication skills, a passion for helping others, and the ability to work in a fast-paced environment are essential. This role includes managing deliverables, administering assessments, and creating transition plans for clients.

Responsibilities

• Assist young adults in creating goals and objectives.
• Determine appropriate services to help young adults achieve goals.
• Manage deliverables to meet expectations and deadlines.
• Administer life skills assessments.
• Enter case notes and client information in a database.
• Empower clients in a supportive and objective manner.
• Create transition plans for young adults as they complete goals.
• Attend monthly meetings.

Skills

Microsoft Office Skills

Good computer skills

Excellent communication skills

Relates well to young adults ages 18-24

Passion for helping others

Ability to problem solve

Ability to work in a fast-paced environment

Job description

Job Description

The Navigator will conduct outreach to justice and community organizations to receive client referrals for the Service Coordination program. The Navigator will be responsible for screening clients to determine enrollment eligibility. This position will connect clients to community resources and provide ongoing support to help young adults achieve goals and objectives.

Qualifications of the Navigator

• Microsoft Office Skills
• Good computer skills
• Excellent communication skills
• Relates well to young adults ages 18-24
• Passion for helping others
• Ability to problem solve, work on a team, use data to guide work
• Ability to work in a fast-paced environment

Roles and Responsibilities

• Assist young adult in creating goals and objectives
• Determine appropriate services to help young adults achieve goals
• Manage deliverables to meet expectations and deadlines
• Administer life skills Assessments
• Enter case notes and client information in a database
• Empowerment of clients in a manner that is supportive and objective
• Create transition plan for young adults as they complete goals
• Attend monthly meetings