National Restaurant Training & Onboarding Leader

IRB USA Inspire Resources; Arizona; Hybrid; USD 65,000 - 90,000; Full time

Job summary

IRB USA Inspire Resources is seeking a New Restaurant Training Manager (Non-Traditional) to deliver unique curricula across brands and support franchisee onboarding. The role involves managing training schedules, restaurant certification, and national initiatives with significant travel to open and certify new restaurants.

The ideal candidate will have a Bachelor’s degree or equivalent in restaurant/retail management with training experience and 5–7 years in training or multi-unit operations.

Qualifications

• Bachelor’s degree or equivalent experience in restaurant/retail management with training or multi-unit management experience.
• 5-7 years experience in restaurant/retail Training, Operations or multi-unit management.
• Strong facilitation/presentation skills in virtual or in-person settings.
• Ability to consult, influence and coach adult learners.

Responsibilities

• Participates in onboarding for new non-traditional franchisees and supports brand-specific training.
• Delivers synchronous virtual and in-person training experiences.
• Maintains proficiency in all areas of restaurant operations across brands.
• Leads training processes in host-certified restaurants with oversight of new franchisee training.
• Provides feedback to learners and documents pass/fail status.

Skills

Facilitation skills

Adult learning principles

Communication

Organization & planning

Problem solving

Travel readiness

Education

Bachelor’s Degree or equivalent (restaurant/retail management with training/H.R.)

Tools

Microsoft Word

Excel

PowerPoint

Job description

IRB USA Inspire Resources is seeking a New Restaurant Training Manager (Non-Traditional) to deliver unique curricula across brands and support franchisee onboarding. The role involves managing training schedules, restaurant certification, and national initiatives with significant travel to open and certify new restaurants.

The ideal candidate will have a Bachelor’s degree or equivalent in restaurant/retail management with training experience and 5–7 years in training or multi-unit operations.