Franchise Training Manager: Openings & Onboarding

Inspire Brands; Salt Lake City (UT); On-site; USD 85,000 - 110,000; Full time

Job summary

Inspire Brands in Salt Lake City seeks a New Restaurant Training Manager to oversee curricula across its multi-brand portfolio, support franchisee onboarding, manage training schedules, and certify restaurants. You will drive openings and national initiatives while partnering with field teams and the Learning Design group to keep content current.

Ideal candidates have a Bachelor’s degree or equivalent and 5+ years in restaurant/retail training, operation, or multi-unit management.

Qualifications

• Bachelor’s degree or equivalent experience in restaurant/retail management with training focus.
• 5+ years in restaurant or retail training, operations, or multi-unit management.
• Strong facilitation and presentation skills in virtual or in-person settings.
• Ability to coach adult learners and influence outcomes.
• Proficient in Microsoft Word, Excel and PowerPoint.

Responsibilities

• Onboard new franchisees and manage brand-specific training.
• Deliver synchronous virtual and in-person training experiences.
• Provide feedback on learners’ performance and document pass/fail status.
• Lead training within host-certified restaurants and oversee new openings.
• Collaborate with regional/national teams to ensure consistent training.
• Update content with Learning Design for new products and initiatives.
• Analyze surveys and data to improve training quality and impact.
• Travel approximately 70-90% to support roles.

Skills

Facilitation

Adult learning

Coaching

Communication

Training design

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Inspire Brands in Salt Lake City seeks a New Restaurant Training Manager to oversee curricula across its multi-brand portfolio, support franchisee onboarding, manage training schedules, and certify restaurants. You will drive openings and national initiatives while partnering with field teams and the Learning Design group to keep content current.

Ideal candidates have a Bachelor’s degree or equivalent and 5+ years in restaurant/retail training, operation, or multi-unit management.