National Key Account Manager — Growth

Finlays Solutions; Glenview (IL); On-site; USD 66,300 - 89,700; Full time

Job summary

Finlays Solutions, based in Glenview, IL, is seeking a Key Account Manager – National Account Sales to drive profitability across national accounts with a focus on retail and foodservice opportunities. The role reports to the Key Account Manager - Director and sits in the Sales/GTM group.

The ideal candidate will manage strategic accounts, coordinate with cross-functional teams, and lead initiatives to expand market share while maintaining strong distributor partnerships.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Strong personal and professional ethics.
• Excellent communication skills (oral and written).
• Strong leadership skills, independent thinking, organizational and planning abilities and analytical/problem-solving skills.
• Must be detail-oriented.
• Ability to produce written technical documents with clearly organized thoughts.
• Strong knowledge of Microsoft 365 applications (Office, PowerPoint, Excel, SharePoint, OneNote).
• Ability to conduct product reviews, business reviews, presentations, and product demonstrations.

Responsibilities

• Develop Annual Objectives and Quarterly Milestones with the Retail and Foodservice account teams.
• Comprehensive understanding of the overall business needs of each current Key Retail and Foodservice accounts.
• Comprehensively understand the market to provide excellent services to customers and develop a strong working relationship with distributors and operators.
• Act as the main liaison for external clients, managing open projects and facilitating all related internal and external meetings.
• Sound understanding of account’s business, menu and/or Go2Market strategy.
• Develop key relationships within each account and daily customer activity/communication.
• Knowledge of past and current sales, cases, margin and contribution to overall Key Accounts.
• Participate in annual business reviews and account strategic planning.
• Plan and assist sales leads with Ideation and Proactive Product Forward Presentations with our current GTM approach.
• Collaborate amongst R&D, Innovation, Marketing, QA and Ops for all customer driven product development concepts.
• Review customer and any additional business data to identify improvement opportunities for our key accounts.
• Manage customer forecast along with facilitating communication amongst Supply Chain, Manufacturing, Ops and Finance Teams.
• Coordinate RFIs and RFPs and maintain tracking databases.
• Execution of clearly defined topline sales objectives and goals as outlined with the KAM- Director, VP of Retail and VP of Foodservice for revenue and profitability growth.
• New business development efforts should focus on maximizing the company’s core strengths by leveraging our production, logistics, and innovation capabilities. KAMs play a critical role in supporting the sales team by driving growth within accounts identified as strategic for long-term expansion.
• Remain disciplined in following our established processes to ensure a streamlined and efficient workflow.
• Accountability & Performance Measures
• Achieves company assigned sales budget quota with all Key Accounts: Retail and Foodservice.
• Consistently meet quarterly milestones to achieve overall annual objectives.
• Completes strategic customer account planning that meets the company expectations and maintains a high level of customer satisfaction ratings that meet our company standards and values.

Skills

Account management

Communication skills

Leadership

Organizational skills

Analytical skills

Problem solving

Detail oriented

Written communication

MS 365 knowledge

Education

Bachelor's degree or equivalent experience

Tools

Microsoft 365 (Office, PowerPoint, Excel, SharePoint, OneNote)

Job description

Finlays Solutions, based in Glenview, IL, is seeking a Key Account Manager – National Account Sales to drive profitability across national accounts with a focus on retail and foodservice opportunities. The role reports to the Key Account Manager - Director and sits in the Sales/GTM group.

The ideal candidate will manage strategic accounts, coordinate with cross-functional teams, and lead initiatives to expand market share while maintaining strong distributor partnerships.