National Golf Ops Training & Onboarding Lead

Invited Clubs; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement savings plan

Generous paid time off

Job summary

Invited is seeking a National Golf Operations Manager to oversee onboarding of Directors of Golf and Head Professionals, delivering consistent onboarding experiences with on-site training sessions. You will visit clubs to provide coaching, address cost of goods issues, and assist with golf retail SKU setup.

Travel and scheduling are required as you partner with Retail Operations and Talent Acquisition to ensure smooth new-hire programs and data integrity across clubs.

Qualifications

• Bachelor's degree in business administration, Hospitality, Golf Management, or related field.
• 3 years of experience in golf operations, golf retail, or a related club operations role.
• Experience training or onboarding golf operations or retail staff is preferred.

Responsibilities

• Support onboarding for newly hired Directors of Golf and Head Professionals, with the Director of Golf & Retail Operations.
• Deliver onsite training sessions for new hires, about 20–25 per year, two days onsite plus travel time.
• Prepare onboarding materials and ensure new staff are set up on company systems and standards.
• Conduct club visits at clubs needing ongoing training or support.
• Diagnose cost of goods issues at clubs and work with leadership to correct them.
• Track training outcomes and follow up on open items at each visited club.
• Assist with SKU buildout for golf retail and coordination with Retail Operations.
• Verify SKU data is accurate and consistent across clubs.
• Identify recurring onboarding gaps and update materials accordingly.
• Collaborate with Talent Acquisition and Operations on scheduling and training logistics.
• Prepare summary reports on onboarding progress, club visits, and Cost of Goods findings.

Skills

Onboarding & training

Travel coordination

Communication skills

Education

Bachelor's degree in business administration

Hospitality or Golf Management

Job description

Invited is seeking a National Golf Operations Manager to oversee onboarding of Directors of Golf and Head Professionals, delivering consistent onboarding experiences with on-site training sessions. You will visit clubs to provide coaching, address cost of goods issues, and assist with golf retail SKU setup.

Travel and scheduling are required as you partner with Retail Operations and Talent Acquisition to ensure smooth new-hire programs and data integrity across clubs.