Hands-On Director of Golf Operations & Guest Experience

Oak Knoll Country Club; Hammond (LA); On-site; USD 90,000 - 150,000; Full time

Job summary

Bloom Golf Management seeks a hands-on Director of Golf to oversee Oak Knoll Country Club's daily golf operations. You will lead the golf shop, tee sheets, outside services, and guest experience, ensuring professional service and strong financial controls.

As a senior operational leader, you’ll recruit and develop staff, manage events and tournaments, and collaborate with management on pricing, promotions, and revenue opportunities to deliver an outstanding member and guest experience.

Qualifications

• Previous golf course operations management experience required.
• Strong understanding of golf shop operations, tee sheet management, tournament administration, and outside services.
• Demonstrated ability to lead, motivate, and hold employees accountable.
• Strong customer service, communication, and organizational skills.
• Proficiency with golf course point‑of‑sale and tee sheet management systems.
• PGA membership or progress toward PGA membership preferred.
• Ability to work weekends, holidays, and peak golf operating hours.

Responsibilities

• Oversee all daily golf shop activities, including golfer check‑in, POS transactions, and retail operations.
• Manage golf shop inventory, merchandising, purchasing, and sales.
• Ensure accurate cash handling, daily reporting, and financial controls.
• Direct all outside golf operations, including bag drop, golf car staging, and guest services.
• Plan and supervise tournament registrations, pairings, scoring, and event logistics.
• Recruit, hire, train, schedule, and supervise golf shop and outside operations staff.
• Monitor tee sheets to maximize utilization and revenue.
• Maintain consistent service standards across the golfer experience.

Skills

Golf course operations

Customer service

Communication

Organizational skills

Tee sheet management

POS system proficiency

PGA membership preferred

Job description

Bloom Golf Management seeks a hands-on Director of Golf to oversee Oak Knoll Country Club's daily golf operations. You will lead the golf shop, tee sheets, outside services, and guest experience, ensuring professional service and strong financial controls.

As a senior operational leader, you’ll recruit and develop staff, manage events and tournaments, and collaborate with management on pricing, promotions, and revenue opportunities to deliver an outstanding member and guest experience.