National Distribution Strategist

Old World Industries; Northbrook (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k) plan

Life insurance and AD&D

Identity theft insurance

Disability insurance

Flexible spending and health savings

Job summary

Old World Industries in Northbrook, IL is seeking a National Distribution Manager to lead our distribution partner programs and optimize service performance across end-user accounts. You will develop sustainable processes, review MOQs, monitor KPIs, and collaborate cross-functionally to strengthen distributor relationships and control costs.

Strong customer-service focus and ability to drive improvements in a fast-paced environment are required.

Qualifications

• Bachelor’s degree preferred.
• 5+ years of experience in logistics and/or sales.
• Experience with Microsoft Office and SAP preferred.
• Knowledge of Power BI is a plus.
• Excellent communication, problem-solving and organizational skills.
• Ability to thrive in a fast-paced environment and manage competing priorities.
• Strong teamwork, dependability and reliability.
• Ability to work independently and collaborate effectively with stakeholders at all levels of the organization.

Responsibilities

• Conduct business reviews with assigned distribution partners to assess service performance and identify improvement opportunities.
• Communicate account-specific business needs, forecasts, data requirements, and reporting expectations.
• Serve as an escalation point for the Distributor Support Service Team and resolve service-related issues.
• Monitor distributor KPIs, including on-time performance, NCRs, and time to close.
• Review and approve accessorial fees, SLA exceptions, and changes.
• Conduct monthly reviews of MOQs and dry runs by account.
• Develop and implement sustainable service strategies and processes across distribution partners.
• Review new account contracts and agreements and provide recommendations.
• Track Redistribution Agreement (RDA)-related services by FOB terms and monitor volume trends by FOB, distributor, and customer.
• Review NCRs and manage corrective actions across distributor, account management, and 3PL networks.
• Review quarterly service fee adjustments and collaborate with Account Managers on cost-to-serve.
• Collaborate cross-functionally to improve service, resolve issues, and support customer needs.
• Conduct distributor site visits to evaluate operations and strengthen partnerships.
• Support telemetry initiatives and other projects as assigned.

Skills

Bachelor’s degree preferred

5+ years experience in logistics/sales

MS Office

SAP

Power BI

Communication

Problem-solving

Organizational skills

Teamwork

Dependability

Reliability

Independent work

Stakeholder collaboration

Education

Bachelor’s degree

Tools

MS Office

SAP

Power BI

Job description

Old World Industries in Northbrook, IL is seeking a National Distribution Manager to lead our distribution partner programs and optimize service performance across end-user accounts. You will develop sustainable processes, review MOQs, monitor KPIs, and collaborate cross-functionally to strengthen distributor relationships and control costs.

Strong customer-service focus and ability to drive improvements in a fast-paced environment are required.