National Distribution Manager

Old World Industries, LLC.; Northbrook (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k)

Life insurance

Disability

Paid time off and holidays

Employee assistance program

Job summary

Old World Industries, LLC. is seeking a National Distribution Manager to lead distribution-partner strategies and optimize service performance. The role collaborates across departments to improve service levels, manage costs, and strengthen distributor relationships.

Strong customer focus and cross-functional teamwork are essential. The position requires 5+ years in logistics or sales, with proficiency in Microsoft Office, SAP, and preferably Power BI.

Qualifications

• Bachelor's degree preferred.
• 5+ years of experience in logistics and/or sales.
• Experience with Microsoft Office and SAP preferred.
• Knowledge of Power BI is a plus.
• Excellent communication, problem-solving, and organizational skills.

Responsibilities

• Conduct business reviews with distribution partners to assess service performance.
• Communicate account-specific needs, forecasts, data requirements, and reporting expectations.
• Serve as escalation point for Distributor Support Service Team and resolve issues.
• Monitor distributor KPIs, including on-time performance and NCRs.
• Review MOQs and perform dry runs by account.
• Develop and implement sustainable service strategies across partners.
• Review new account contracts and agreements and provide recommendations.
• Track RDA-related services by FOB terms and monitor volume trends.
• Review NCRs and manage corrective actions across networks.
• Collaborate cross-functionally to improve service and support customer needs.
• Conduct distributor site visits to evaluate operations and strengthen partnerships.

Skills

Communication

Problem-solving

Organizational skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

SAP

Power BI

Job description

POSITION PURPOSE

The National Distribution Manager serves as the primary point of contact for assigned distribution partners supporting OWI end-user accounts. This role is responsible for developing and implementing distribution partner strategies, optimizing service performance, and establishing sustainable service processes. A strong customer-service focus is essential, particularly when working with distribution partners who are also customers. The role collaborates cross-functionally to improve service levels, manage costs, address operational challenges, and strengthen distributor relationships.

DUTIES, TASKS AND RESPONSIBILITIES

• Conduct business reviews with assigned distribution partners to assess service performance and identify improvement opportunities.
• Communicate account-specific business needs, forecasts, data requirements, and reporting expectations.
• Serve as an escalation point for the Distributor Support Service Team and resolve service-related issues.
• Monitor distributor key performance indicators (KPIs), including on-time performance, nonconformance reports (NCRs), and time to close.
• Review and approve accessorial fees, related billing, service-level agreement (SLA) exceptions, and changes.
• Conduct monthly reviews of minimum order quantities (MOQs) and dry runs by account.
• Develop and implement sustainable service strategies and processes across distribution partners.
• Review new account contracts and agreements and provide recommendations.
• Track redistribution agreement (RDA)-related services by free on board (FOB) terms and monitor volume trends by FOB, distributor, and customer.
• Review nonconformance reports (NCRs) and manage corrective actions across distributor, account management, and third-party logistics (3PL) networks.
• Review quarterly service fee adjustments and collaborate with Account Managers on cost-to-serve.
• Collaborate cross-functionally to improve service, resolve issues, and support customer needs.
• Conduct distributor site visits to evaluate operations and strengthen partnerships.
• Support telemetry initiatives and other projects as assigned.

SKILLS, KNOWLEDGE AND ABILITIES

• Bachelor's degree preferred.
• 5+ years of experience in logistics and/or sales.
• Experience with Microsoft Office and SAP preferred.
• Knowledge of Power BI is a plus.
• Excellent communication, problem-solving, and organizational skills.
• Ability to thrive in a fast-paced environment and manage competing priorities.
• Strong teamwork, dependability, and reliability.
• Ability to work independently and collaborate effectively with stakeholders at all levels of the organization.

This opportunity offers a competitive benefits package including:

• Medical, dental, and vision coverage with wellness benefits
• Company-matching 401(k) plan
• Company-paid life insurance and accidental death & dismemberment benefits
• Company-paid identity theft insurance
• Company-paid disability
• Flexible spending and health savings accounts
• Company-paid employee assistance program
• Paid time off and paid holidays
• Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance

Old World Industries is among the largest privately held companies competing in the automotive aftermarket today. Built upon a 50-year history of ingenuity, the Northbrook, Illinois-based company is transforming the automotive, commercial and chemical industries that keep the world moving forward. Old World's brands include a full line of PEAK Performance Automotive Aftermarket Products including Antifreeze/Coolant, Washer Fluid, Lighting and Wiper Blades; BlueDEF Diesel Exhaust Fluid and Equipment; FINAL CHARGE PRO-SERIES Heavy Duty Extended Life Coolant, Fleet Charge SCA Precharged Heavy Duty Coolant and Thermal Charge Heat Transfer Fluid.