National Director of Mobile Maintenance

Compass Group USA; Charlotte (NC); Remote; USD 170,000 - 175,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Job summary

ESFM, the corporate facilities management division of Compass Group USA, seeks a Director of Mobile Maintenance to lead a national mobile maintenance business. You will build a scalable service model delivering reliable maintenance across dispersed client locations and own operational performance and financial results.

Travel to support field teams, clients, and new market launches will be required; leadership of distributed teams and development of a profitable delivery model are essential.

Qualifications

• Significant progressive experience in facilities maintenance or field service leadership.
• Experience expanding a mobile service business across markets.
• Strong knowledge of technician deployment, dispatch coordination, and fleet management.
• Experience owning financial performance including budgeting, forecasting, pricing, and margins.
• Knowledge of building systems and trades (HVAC, electrical, plumbing, etc.).
• Experience using CMMS and field service tools; strong reporting ability.
• Strong client relationships, communications, and team leadership.
• Bachelor’s degree in business, facilities management, engineering, or related field preferred; equivalent experience considered.
• Ability to travel regularly to support field teams and launches.

Responsibilities

• Lead daily mobile maintenance operations across markets with safe, responsive service.
• Establish SOPs for maintenance, repairs, emergency response and work orders.
• Develop staffing, territories, and routing to improve coverage and utilization.
• Coordinate dispatch, prioritization, and client communication with the Command Center.
• Own mobile maintenance budget, forecasts, and P&L performance.
• Develop pricing and cost models for sustainable margins.
• Recruit and develop regional leaders and technicians; build safety and accountability culture.

Job description

ESFM, the corporate facilities management division of Compass Group USA, seeks a Director of Mobile Maintenance to lead a national mobile maintenance business. You will build a scalable service model delivering reliable maintenance across dispersed client locations and own operational performance and financial results.

Travel to support field teams, clients, and new market launches will be required; leadership of distributed teams and development of a profitable delivery model are essential.