National Accounts Sales Support Specialist

Brady Companies, LLC; College Park (GA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision, life and(dis)

401(k) with company match

Paid time off

Educational reimbursement

Job summary

Imperial Brady in the United States is seeking a National Accounts Sales Support Administrative Assistant to provide high‑level administrative, customer service, and operational support to the National Accounts team. You will assist with order entry, tracking, confirmations, and follow‑up for national account customers, act as a liaison between departments, and prepare reports and communications.

The ideal candidate has at least three years in sales support or related roles and strong Microsoft

Qualifications

• Three+ years in sales support or related administrative roles.
• Experience supporting national accounts or large multi-unit customers preferred.
• Proficient in Microsoft Office, especially Word, Excel, PowerPoint, and Outlook.
• Strong written and verbal communication with executives.
• Excellent organizational skills and attention to detail.

Responsibilities

• Provide administrative and operational support to the Vice President of National Accounts and the team.
• Assist with order entry, tracking, confirmations, and follow-up for national account customers.
• Liaise between national accounts and internal departments to resolve issues and ensure integrity.
• Communicate order status, delivery updates, reporting needs, and account support to customers.
• Create and maintain order recap reports, spreadsheets, and tracking tools.
• Prepare for customer calls and internal reviews by gathering data and tracking follow-ups.
• Participate in conference calls with national account customers to gather information.
• Assist with RFP/RFQ information gathering and coordination.
• Maintain accurate records, reports, and account communications per company processes.
• Identify opportunities to improve efficiency, reporting, and customer support processes.
• Perform other duties and special projects as assigned.

Skills

Sales support

Customer service

Administrative support

MS Office

Excel

Word

PowerPoint

Outlook

Communication skills

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Imperial Brady in the United States is seeking a National Accounts Sales Support Administrative Assistant to provide high‑level administrative, customer service, and operational support to the National Accounts team. You will assist with order entry, tracking, confirmations, and follow‑up for national account customers, act as a liaison between departments, and prepare reports and communications.

The ideal candidate has at least three years in sales support or related roles and strong Microsoft