Strategic National Accounts Specialist

Imperial Brady; Lithia Springs (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Life insurance

Paid time off

Educational reimbursement

Paid family leave

Adoption assistance

Job summary

Imperial Brady, a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging, seeks a Key Account Specialist to strengthen national account relationships and drive growth. You will serve as the internal primary contact for assigned accounts and partner with the outside sales rep to support the business.

You will be expected to develop and maintain strong relationships with customers, internal teams, and the sales group, coordinating with

Qualifications

• Bachelor’s or Associate degree in Business Administration, Marketing, or related field.
• 3–5 years of account management, sales, or customer service experience.
• Ability to work independently and in a team.
• Strong communication and problem-solving skills.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Manage national key accounts, audits, orders, pricing, and deliveries.
• Troubleshoot order and account issues and coordinate with internal teams.
• Liaise between customers and Imperial Brady, conveying feedback and suggestions for improvement.
• Provide proactive customer service and follow up on requests.
• Analyze data and generate sales reports for customers and teams.
• Monitor customer usage and promote electronic/online ordering.
• Explain features of products and services, and stay informed on competitors.

Skills

Critical thinking

Organizational skills

Multitasking

Time management

Problem-solving

Self-motivation

Communication

Education

Associates' or Bachelor's degree in Business Administration or Marketing

Job description

Imperial Brady, a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging, seeks a Key Account Specialist to strengthen national account relationships and drive growth. You will serve as the internal primary contact for assigned accounts and partner with the outside sales rep to support the business.

You will be expected to develop and maintain strong relationships with customers, internal teams, and the sales group, coordinating with