Facilities Account Manager I - Service Delivery & Vendors

PHFM | Facilities Maintenance - Interior & Exterior Services; Westerville (OH); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) retirement plan with company match

Paid time off and holidays

Wellness activities

Professional development opportunities

Résumé du poste

A leading facilities maintenance company in Ohio is seeking an Account Manager to oversee service requests and maintain vendor relations. The ideal candidate has at least 3 years of account management experience, particularly in facilities maintenance or construction, and is familiar with CMMS systems. This role involves both independent and collaborative work in a high-volume environment. The company offers competitive benefits including medical, retirement plans, and ongoing professional development.

Qualifications

• Minimum of 3 years of experience in account management.
• Experience in Facilities Maintenance/Construction preferred.
• Familiarity with CMMS systems required.

Responsabilités

• Manage a high-volume assignment of service requests through the work order life cycle.
• Communicate effectively with stakeholders regarding work orders.
• Dispatch vendor partners and ensure timely service.
• Input data to track customer requests and maintain documentation.
• Conduct root cause analysis and develop preventive action plans.

Connaissances

Account management

Communication skills

Leadership

Analytical skills

Vendor management

Outils

CMMS systems

Microsoft Office Applications

Excel

Description du poste

A leading facilities maintenance company in Ohio is seeking an Account Manager to oversee service requests and maintain vendor relations. The ideal candidate has at least 3 years of account management experience, particularly in facilities maintenance or construction, and is familiar with CMMS systems. This role involves both independent and collaborative work in a high-volume environment. The company offers competitive benefits including medical, retirement plans, and ongoing professional development.