Operations Manager

Union Depot; Allentown (Lehigh County); On-site; USD 70,000 - 100,000; Full time

Job summary

Union Depot in Allentown is seeking a Facilities Operations Manager to lead the safe, efficient, and cost-effective delivery of facility services across a client account. This hands-on role directs maintenance, janitorial services, building systems, vendors, and service delivery to meet contractual standards and safety expectations.

The role acts as the primary liaison among ABM, the client, employees, contractors, and service providers, driving continuous improvement, accountability, and

Job description

Position Summary

The Facilities Operations Manager is responsible for the safe, efficient, and cost-effective operation of facility services within an assigned client account. This position provides leadership and oversight for day-to-day facilities operations, maintenance, janitorial services, building systems, vendors, employees, and service delivery.

The Facilities Operations Manager serves as a primary point of contact between ABM, the client, employees, contractors, and service providers, ensuring that contractual requirements, operational standards, safety expectations, and customer objectives are consistently achieved.

The role requires a hands-on operational leader who can manage people, processes, budgets, vendors, and customer relationships while driving continuous improvement and accountability.