Operations Manager

Union Depot; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Union Depot is seeking a Facilities Operations Manager to lead day-to-day facilities services at a client account in Philadelphia. You will oversee maintenance, janitorial, building systems, vendors, and staff to ensure safe, efficient operations.

You will partner with ABM, the client, employees, contractors, and service providers to meet contractual standards and safety expectations while driving continuous improvement and accountability.

Qualifications

• Experience leading facilities operations teams and managing vendors.
• Strong budget and contract management skills.
• Excellent communication and stakeholder management.

Responsibilities

• Lead day-to-day facilities operations, maintenance, janitorial services, and building systems.
• Oversee vendors, contractors, and service providers to meet contractual standards and safety expectations.
• Manage staff, budgets, and customer relationships while driving continuous improvement.

Job description

Position Summary

The Facilities Operations Manager is responsible for the safe, efficient, and cost-effective operation of facility services within an assigned client account. This position provides leadership and oversight for day-to-day facilities operations, maintenance, janitorial services, building systems, vendors, employees, and service delivery.

The Facilities Operations Manager serves as a primary point of contact between ABM, the client, employees, contractors, and service providers, ensuring that contractual requirements, operational standards, safety expectations, and customer objectives are consistently achieved.

The role requires a hands-on operational leader who can manage people, processes, budgets, vendors, and customer relationships while driving continuous improvement and accountability.