National Accounts Inside Sales Designer

Springs Window Fashions and Affiliated Companies; Pennsylvania; On-site; USD 55,000 - 70,000; Full time

Job summary

Springs Window Fashions is seeking a Dealer National Accounts Inside Sales Representative – Onboarding to support onboarding and transfer processes for dealers and elite status programs. You will coordinate with sales and marketing teams to ensure smooth onboarding, training, and product knowledge transfer.

The role emphasizes building strong dealer relationships, proactive account management, and effective communication across departments to drive growth and customer satisfaction.

Qualifications

• High School Diploma required; Associate degree preferred.
• Window treatment or interior design background preferred.
• Customer Service experience preferred.
• Technical aptitude with Web conferencing, PowerPoint and Excel.
• Public speaking, presentation and facilitation skills required.
• Ability to communicate effectively in person, over the phone, and in writing.
• Effective professional sales presentation, discovery, and closing skills.
• Initiative and drive to succeed in the window fashion industry.
• Excellent sales personality - even tempered, aggressive, sincere, outgoing and friendly.
• Proficient in Microsoft Office.
• Travel to national account training sessions may be required.
• Represent Springs in a manner that adds value to the product offering.

Responsibilities

• Primarily utilizing telephone, e-mail, and virtual methods, develop meaningful relationships with customers to encourage trust and loyalty.
• Facilitate dealer onboarding program for new owners and transfers; assist with account set up, product training, industry knowledge, etc. to accelerate business development.
• Maintain dealer programs for discounts, sample, and display costs with all sales contacts for dealers with elite status. Keep dealers apprised of their co-op balance and other benefits.
• Answering dealer’s questions and sending additional information via email (promotions, new products, etc.) and assist with order entry and/or large quote requests if necessary.
• Consistently gather, record and report information relating to competitor activity including product introductions, pricing, discounts and marketing programs in the CRM database.
• Set and meet sales goals and objectives aligned with organization goals established by leadership.
• Structure activities which drive dealer relationship development, product and sales training and sales growth.
• Provide training to dealer staff as an on-going element of the vendor-dealer relationship, including for new products and options.
• Strong phone presence and Zoom presentation skills.
• Maintain up to date call details and communicate dealer updates to appropriate departments which may include the Sales, Finance, Customer Service, CRM, Product Management, and Marketing departments.

Skills

Customer Service

Public speaking

Sales presentation

Communication

Microsoft Office

PowerPoint

Excel

Web conferencing

Negotiation/Closing

Relationship building

Education

High School Diploma

Associate's degree in general studies or business

Tools

Web conferencing

PowerPoint

Excel

Microsoft Office

Job description

Springs Window Fashions is seeking a Dealer National Accounts Inside Sales Representative – Onboarding to support onboarding and transfer processes for dealers and elite status programs. You will coordinate with sales and marketing teams to ensure smooth onboarding, training, and product knowledge transfer.

The role emphasizes building strong dealer relationships, proactive account management, and effective communication across departments to drive growth and customer satisfaction.