National Accounts Customer Service Specialist

RJ Schinner Co.; Menomonee Falls (WI); In loco; USD 42.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Year-end bonus

Life insurance

Disability insurance

Paid time off

Paid holidays

Employee pricing

Apparel discount

Descrizione del lavoro

RJ Schinner Co. in Menomonee Falls, WI is seeking a Customer Service Representative for National Accounts. This in‑office, full‑time role answers product and delivery questions, processes orders, tracks shipments, and resolves issues to ensure nationwide customer satisfaction.

You will join a team that values hard work and growth, with competitive pay, bonus opportunities, health and dental coverage, paid time off, holidays, and ongoing training to advance within the company.

Competenze

• 1–3 years of effective customer support experience
• Dynamic active listening skills
• Able to adapt to different situations
• Strong time management and attention to detail

Mansioni

• Builds sustainable relationships of trust through open and interactive communication
• Meets call handling and order entry quotas
• Handles complaints, provide appropriate solutions and alternatives
• Keeps records and track the pricing for customers
• Communicates with Warehouse Managers on late, large and/or add on of orders
• Works closely with other Customer Service Reps to encourage a teamwork environment
• Expedites Reports (back orders/open orders)

Conoscenze

Active listening

Time management

Attention to detail

Customer service

Descrizione del lavoro

RJ Schinner Co. in Menomonee Falls, WI is seeking a Customer Service Representative for National Accounts. This in‑office, full‑time role answers product and delivery questions, processes orders, tracks shipments, and resolves issues to ensure nationwide customer satisfaction.

You will join a team that values hard work and growth, with competitive pay, bonus opportunities, health and dental coverage, paid time off, holidays, and ongoing training to advance within the company.