National Account Manager II-Telecom

Ladders; United States; Remote; USD 112,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and long-term disability

Flexible spending accounts

Health savings accounts

Paid time off & holidays

401(k) retirement benefits

Job summary

Ladders is seeking a National Account Manager II-Telecom to own strategic account growth within the telecom sector, balancing executive relationship management with disciplined sales planning. You will partner with internal teams and key customers to shape pricing, proposals, and service delivery in support of business objectives.

Remote-eligible role in the United States, offering a strong compensation package and opportunities to expand Tier 1 and Tier 2 telecom accounts while developing

Qualifications

• Bachelor's degree in a related field.
• 5–7 years of direct end-user sales experience.
• Proven track record of new business development and customer retention.
• Experience communicating with executive-level customers; strong written and verbal skills.
• Strong negotiation, presentation, and problem-solving abilities; technical aptitude.

Responsibilities

• Develop and implement strategic sales plans to grow sales and analyze trends.
• Document accounts, identify stakeholders, outline selling strategies.
• Build relationships with field agents and clients to expand opportunities.
• Prepare price quotations, terms of sale, and RFP responses; demonstrate products.
• Drive service execution, analyze business, and resolve issues.
• Navigate multiple departments to meet objectives and expectations.
• Manage and grow Tier 1 and Tier 2 Telecom accounts.

Skills

Strategic sales

New business

Customer retention

Executive communication

Negotiation

Presentation

Problem solving

Technical aptitude

CRM proficiency

Education

Bachelor's degree

Tools

MS Office

Adobe

CRM systems

Job description

For our client, we are seeking a National Account Manager II-Telecom to join the team of a leader in the Manufacturing & Automotive space. This role will own strategic account growth within the telecom segment, with a strong focus on developing new business, retaining key customers, and expanding relationships across complex accounts. The position will partner closely with internal teams and external stakeholders to shape pricing, proposals, and service execution that support customer needs and business objectives. Success in this role will come from balancing executive-level relationship management with disciplined sales planning and a strong understanding of technical solutions.

Location: Remote

Compensation: $112,000 – $150,000 annually

Responsibilities

• Develop and implement strategic sales plans to grow sales and analyze regional trends
• Document accounts, identify key stakeholders, and outline selling strategies and management plans
• Build relationships with independent field agents and clients to expand business opportunities
• Prepare price quotations, terms of sales, and RFP responses; demonstrate products and services
• Drive service execution, analyze business, implement strategies, and resolve customer issues
• Navigate multiple departments to meet performance objectives and customer expectations
• Manage and grow Tier 1 and Tier 2 Telecom and related accounts, leveraging industry experience

Qualifications

• Bachelor’s degree in Sales, Marketing, Engineering, Finance, or a related field required
• 5-7 years of experience selling directly to end users; business continuity experience preferred
• Proven track record of new business development and customer retention
• Experience communicating with executive-level customers; excellent verbal and written communication skills
• Strong negotiation, presentation, and problem-solving skills; technical aptitude required
• Proficiency with Microsoft Office Suite, Adobe, CRM systems, and relevant sales tools

Benefits

• Comprehensive medical, dental, and vision plans
• Life and long-term disability insurance
• Flexible spending and health savings accounts
• Accrued paid time off and 8 paid holidays
• 401(k) retirement benefits

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.