Director, Solutions Engineer

Ladders; United States; Remote; USD 299,000 - 378,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company matching

Paid parental leave

Disability coverage

Flexible vacation policy

Paid time off for holidays, personal…

Job summary

Ladders is seeking a Director, Solutions Engineer to lead a high-impact Solutions Engineering organization supporting Americas Service Provider accounts. This role blends technical sales leadership with strategic execution and executive relationship management to translate customer priorities into revenue outcomes.

Remote work with global impact; collaborate with Engineering, Customer Experience, and Marketing to align roadmaps with wireline and wireless trends.

Qualifications

• Proven leadership experience managing other managers.
• Extensive Solutions Engineering leadership experience in the Service Provider sector.
• Deep understanding of the Americas Service Provider market landscape.
• Technological fluency in wireline and wireless trends.
• Ability to translate complex technical requirements into business value.

Responsibilities

• Mentor and guide a team of Solutions Engineering Managers and contributors
• Oversee technical sales management for Americas Service Provider accounts
• Transform corporate strategies into actionable, revenue-generating initiatives
• Align customer roadmaps with global networking trends
• Build relationships with CXOs and key stakeholders to navigate deal structures
• Collaborate with internal Engineering, Customer Experience, and Marketing teams

Skills

Leadership

Strategic thinking

Technical sales leadership

Executive relationship management

Job description

For our client, we are seeking a Director, Solutions Engineer to join the team of a leader in the Telecommunications & Hardware space.

This leader will oversee a high-impact Solutions Engineering organization supporting Americas Service Provider accounts across a dynamic telecommunications landscape. The role blends technical sales leadership, strategic execution, and executive relationship management to translate customer and corporate priorities into revenue-generating outcomes. You will partner closely with Engineering, Customer Experience, and Marketing teams to align customer roadmaps with evolving wireline and wireless market trends.

Location: Remote

Compensation: $298,800 – $377,500 annually

Responsibilities

• Mentor and guide a team of Solutions Engineering Managers and contributors
• Oversee technical sales management for Americas Service Provider accounts
• Transform corporate strategies into actionable, revenue-generating initiatives
• Align customer roadmaps with global networking trends
• Build relationships with CXOs and key stakeholders to navigate deal structures
• Collaborate with internal Engineering, Customer Experience, and Marketing teams

Qualifications

• Proven leadership experience managing other managers
• Extensive Solutions Engineering leadership experience in the Service Provider sector
• Deep understanding of the Americas Service Provider market landscape
• Technological fluency in wireline and wireless trends
• Ability to translate complex technical requirements into business value

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with company matching contribution
• Paid parental leave and disability coverage
• Flexible vacation time off program for exempt employees
• Paid time off for holidays, personal wellness, and volunteer days

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.