National Account Manager I - Hybrid Austin Growth

HCSC Group; Richardson (TX); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a Health Insurance Renewal Support role based in the Austin Sales Office. The position follows a hybrid model: 3 days in the office, 2 days remote, with responsibilities supporting Account Management and renewal processes.

You will renew and maintain client relationships, research inquiries, coordinate with internal teams and brokers, and assist in enrollment sessions. Texas Life/Health licensing is required or obtained within 90 days of starting.

Qualifications

• State General Agent Insurance License or eligible to obtain within 90 days
• Bachelor's degree with 1 year in health insurance/health care service/sales OR 3 years in health care field with initiative
• Strong organizational and project implementation skills
• Excellent verbal and written communication with internal and external contacts
• Proficient in Excel, Word, PowerPoint and sales systems
• Willingness to travel occasionally
• Associate or Bachelor's Degree

Responsibilities

• Renew clients within assigned book of business
• Develop relationships with clients and brokers/consultants
• Research inquiries from clients and brokers/consultants
• Coordinate research through internal teams
• Provide updates and resolutions to customers
• Coordinate meetings and prepare materials
• Attend client meetings, health fairs and enrollment meetings
• Gather data and maintain databases
• Prepare utilization reports and analyze results
• Answer questions about benefits and options
• Obtain and maintain Texas Life/Health license
• May travel to client meetings

Skills

Customer service

Verbal communication

Written communication

Presentation skills

Organizational skills

Project management

PC proficiency (Excel/Word/PowerPoint)

Education

Bachelor degree or Associate degree

Tools

Excel

Word

PowerPoint

Sales system

Job description

Health Care Service Corporation (HCSC) is seeking a Health Insurance Renewal Support role based in the Austin Sales Office. The position follows a hybrid model: 3 days in the office, 2 days remote, with responsibilities supporting Account Management and renewal processes.

You will renew and maintain client relationships, research inquiries, coordinate with internal teams and brokers, and assist in enrollment sessions. Texas Life/Health licensing is required or obtained within 90 days of starting.