National Account Manager I - Houston, TX

Health Care Service Corp.; Houston (TX); Hybrid; USD 66,000 - 100,000; Full time

Benefits offered by this job

Health and wellness benefits

401(k) savings plan

Pension plan

Paid time off

Tuition reimbursement

Other incentives

Job summary

Health Care Service Corporation (HCSC) in Houston is seeking a hybrid Sales/Account Management support role. The position assists in prospecting, acquiring or renewing business, coordinating research, and maintaining client relationships.

You will prepare materials for enrollment sessions and support proposals while coordinating across divisions. The role requires a State General Agent Insurance License or the ability to obtain it within 90 days, plus a Bachelor Degree with related experience or

Qualifications

• State General Agent Insurance License or ability to obtain within 90 days of starting.
• Bachelor Degree and 1 year of health insurance/health care service/sales/marketing experience OR 3 years of health insurance/health care service/sales/marketing experience.
• Strong organizational and project implementation skills, phone customer service, presentation skills.
• Clear verbal and written communication with internal and external stakeholders.
• Proficient in Excel, Word, PowerPoint and sales system.
• Willingness and ability for occasional travel.

Responsibilities

• Support Sales or Account Management in prospecting, acquiring or renewing business.
• Research inquiries from customers or company representatives.
• Coordinate research through internal contacts and bring issues to Sales/AM.
• Respond to customers or representatives and coordinate meetings.
• Gather data, create or maintain databases and prepare enrollment materials.
• Summarize and analyze results for Sales or staff and support enrollment sessions.

Skills

License within 90 days

Verbal and written communications

Occasional travel willingness

Customer service/engagement

Education

Bachelor Degree

Associate Degree

Tools

Excel

Word

PowerPoint

Sales system

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This is a hybrid position 3 days a week in the Houston Office. Responsible For Supporting Sales Or Account Management Personnel In The Prospecting. Acquiring Or Renewing Of Business. Responsibilities Can Include Conducting Research On Inquiries, Resolving Issues By Working Across Divisions. Communicating With Brokers And Clients. Assisting In Gathering Information For Proposals. Maintaining Databases. Preparing Reports And Conducting Analysis. And Assisting Or Participating In Enrollment Sessions.

Job Purpose

This position is responsible for supporting Sales or Account Management personnel in the prospecting, acquiring or renewing of business. Responsibilities can include conducting research on inquiries, resolving issues by working across divisions, communicating with brokers and clients, assisting in gathering information for proposals, maintaining databases, preparing reports and conducting analysis, and assisting or participating in enrollment sessions.

Job Responsibilities

• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• Research inquiries received from customers or company representatives.
• Coordinate research through internal contacts.
• Bring issues to Sales and Account Management personnel.
• Respond directly to customer or company representative.
• May coordinate meetings.
• May conduct research for prospective business.
• Gather data, create and/or maintain databases.
• Participate in enrollments.
• Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers.
• Review information received for completeness.
• Develop relationships with customer representatives.
• Research and prepare utilization reports.
• Summarize and analyze results for Sales or Account staff.
• Respond to questions from prospects regarding benefit information and available benefit options.
• Obtain and maintain sales general agent license for applicable state of operations.
• May include some travel.

Required Job Qualifications

• Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role
• Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making
• Organizational and project implementation skills, phone customer service skills, presentation skills
• Verbal and written communications skills to interact to interact with internal and external contacts
• PC proficiency to include Excel, Word, PowerPoint. and sales system
• Willingness and ability for occasional travel

Preferred Job Qualifications

• Associate or Bachelor Degree

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Benefits

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• other incentives

Base Pay Range

$66,400.00 - $99,600.00 Exact compensation may vary based on skills, experience, and location.

Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

About HCSC

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

Accommodation Statement

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned.