Sales/Account Associate

Health Care Service Corporation; Chicago (IL); On-site; USD 38,000 - 80,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a qualified candidate to support Sales and Account Management in prospecting, acquiring, and retaining business across Illinois and beyond. The role involves research, data maintenance, enrollment preparation, and coordinating communications with customers and brokers.

The position requires a bachelor’s degree or 4 years in health care/customer service, a state insurance license within 6 months, strong communication and analytical skills, and

Qualifications

• Bachelor degree or 4 years health care/customer service experience.
• Group I state insurance license within first 6 months.
• Strong interpersonal, verbal and written communication skills; presenting and summarizing findings.

Responsibilities

• Support Sales/Account Management to prospect, acquire or retain business.
• Research inquiries from customers, Brokers, or company representatives and assist in problem solving.
• Prepare enrollment materials and documentation for prospective or existing customers.
• Review forms for completeness and develop relationships with customer representatives.

Skills

Interpersonal skills

Verbal communication

Written communication

Analytical skills

Presentations

PC proficiency (Word, Excel, PowerPt,

Education

Bachelor degree or 4 years health care/customer service experience

Tools

Word

Excel

PowerPoint

Lotus Notes

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This Position Is Responsible For Learning Specific Aspects Of The Sales/Marketing Operations; And Assisting In Or Supporting Sales Representatives/Account Management Personnel In The Prospecting, Acquiring Or Renewing Business. JOB RESPONSIBILITIES: Support Sales/Account Management personnel to assist in prospecting, acquiring or retaining business. May conduct research for prospective business by internal sources, external agencies, or reviewing RFPs. Research inquiries received from customers, Brokers, or company representatives and assist in problem solving. Relay information to Sales or Account Management personnel or responds directly to customer or company representative. May coordinate meetings. Gather data, create and/or maintain databases. Participate in enrollments. Prepare materials for enrollment sessions. Prepare documentation for prospective or existing customers. Review forms received for completeness. Develop relationships with customer representatives. May respond to questions from prospect regarding benefit information and available benefit options. May include some travel. Communicate and interact effectively and professionally with co-workers, management, customers, etc. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. Maintain complete confidentiality of company business. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Job Requirements

• Bachelor Degree in Marketing, Business, Communications, Economics or Health Care OR 4 years health care/customer service experience involving independent work and judgment.
• Group I state insurance license within the first 6 months in position.
• Interpersonal, verbal and written communications skills; telephone, public relations and customer skills; composing presentations, and summarizing findings.
• Analytical and math skills.
• Ability to learn quickly and provide feedback; ability to represent company in sales or account management.
• PC proficiency and skills to include Word, Excel, PowerPoint and Lotus Notes.
• Ability to travel including overnight stays.
• Current Driver License in state of operations.

Preferred Job Requirements

• Health insurance experience or knowledge.
• Customer service or sales experience.

Compensation: $38,100.00 - $80,000.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards