National Account Manager

Mobility Global Inc.; Fairfax (VA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

4-day summer weeks

401(k) / DCPP matching

Annual bonus program

Casual, dog-friendly office

Job summary

CARFAX in Fairfax, VA seeks a National Account Manager to lead relationships with top automotive dealer groups and act as the executive contact for multi-store accounts. You will coordinate cross-functional teams, analyze performance data, and drive onboarding and ongoing success.

The role requires 10+ years in automotive account management, strong strategic thinking, and a focus on delivering outstanding customer experiences. Travel within the region is expected.

Qualifications

• 10+ years of automotive account management experience.
• Demonstrated ability to develop relationships at the corporate level with top dealer groups.
• Strong collaboration skills and internal relationship building.
• Willingness to travel frequently within the region, including overnights.

Responsibilities

• Build relationships at all corporate levels within assigned accounts.
• Coordinate all client interactions across internal and customer-facing teams.
• Analyze customer performance data and metrics to drive growth.
• Lead onboarding, deliverables, and training for new engagements.
• Respond rapidly to customer needs with exceptional service.

Skills

Account management

Relationship building

Travel readiness

Strategic thinking

Communication

Tools

CRM systems

Dealer management software

Job description

# National Account ManagerUnited StatesFairfax,VirginiaAccount Management JobsoH3CAfwGApply nowSAVE JOBApply nowSAVE JOBSimilar RolesWorkplace CoordinatorCanadaLondonOperations GroupIT Service Desk Manager, India & APACIndiaGurugramInformation TechnologyCorporate Strategy ManagerUnited States of AmericaCentrevilleBusiness ManagementShare**Description** **Join Team CARFAX as a National Account Manager** Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. The National Account Manager is part of a winning team that represents the CARFAX brand and products to top key accounts in the automotive industry and serves as the primary executive level point of contact for large or multi-store car dealer groups. The goal of this position is to build strong mutually beneficial business relationships with CARFAX's corporate dealership customers. **What you'll be doing:** * Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)* Cultivate new business development opportunities* Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams* Review and analyze customer performance data and metrics* Manage all phases of new onboarding: implementation, deliverables, training* Respond rapidly to customer needs and provide exceptional levels of customer service **What we're looking for:** * 10 + years of automotive account management experience.* Demonstrated ability in developing relationships at the corporate level within top dealer groups* Must be a strong collaborator, and have demonstrated ability in developing relationships internally* Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory* Proven ability in value creation and account planning* Ability to run an agenda driven meeting either virtually or in person* A focus on a great customer experience and attention to detail in ongoing account management efforts* Knowledge of dealer management software systems (plus)* Must be a strategic thinker and problem solver **What's in it for you:** * Competitive compensation, benefits and generous time-off policies* 4-Day summer work weeks and a winter holiday break* 401(k) / DCPP matching* Annual bonus program* Casual, dog-friendly, and innovative office spaces **Don't just take our word for it:** * 13x VA Best Places to Work* 12x Top Workplaces in Washington (Presented by The Washington Post and WTOP)* 9x Washingtonian Great Place to Work* 5x USA Today Top Workplaces* 5x St. Louis Post-Dispatch Best Places to Work The anticipated base salary range for this position is $75,000 to $110,000 annually. Final base salary for this role will be based on geographical location as well as experience and qualifications. In addition, this role is eligible for performance-based commissions. **What's In It for You** * Competitive compensation package, including base salary and incentive opportunities where applicable.* Comprehensive health and wellness benefits for employees and eligible dependents.* Retirement savings programs, including company matching contributions where available. For more information on benefits, please click HERE . **Equal Opportunity Employer** Mobility Global is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to fostering an inclusive workplace where everyone is respected, supported, and empowered to succeed. We provide reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities. **Recruitment Fraud Alert** Mobility Global will never ask candidates to pay money at any stage of the hiring process, including for applications, interviews, background checks, training, or equipment. If you receive a suspicious communication or request for payment or personal financial information, please exercise caution and report it immediately.