National Account Manager

CARFAX, Inc.; Dallas (TX); On-site; USD 71,000 - 149,000; Full time

Benefits offered by this job

Competitive compensation

Health and wellness benefits

Retirement savings plan

Job summary

Mobility Global is seeking a senior Automotive Account Manager to lead strategic relationships with major dealer groups and drive growth across the regional market. You will coordinate cross-functional teams to ensure successful onboarding, analysis, and delivery of customer outcomes.

The role emphasizes a track record of high-level relationship building, proactive problem solving, and a strong focus on the customer experience, with frequent travel across the territory.

Qualifications

• 10+ years of automotive account management experience.
• Proven ability to develop relationships at the corporate level within top dealer groups.
• Strong collaboration and internal relationship-building skills.
• Willingness to travel within the region with some overnights.
• Experience in value creation and account planning.
• Ability to run agenda-driven meetings virtually or in person.
• Focus on customer experience and attention to detail.

Responsibilities

• Build relationships at all corporate levels within the assigned customer base.
• Cultivate new business development opportunities.
• Coordinate all aspects of client interaction across internal and customer-facing teams.
• Review and analyze customer performance data and metrics.
• Manage all onboarding phases: implementation, deliverables, training.
• Respond rapidly to customer needs with exceptional service.

Skills

Account management

Relationship building

Travel readiness

Strategic thinking

Customer experience

Tools

Dealer management software

Job description

Why Mobility Global?

At Mobility Global, our mission is to provide the trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we are creating new opportunities for our customers, our business, and our people.

CARFAX, a division of Mobility Global, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. CARFAX is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™.

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 10X Washington Post Top Workplace
• 3X St. Louis Post-Dispatch Best Places to Work

What You'll Do:

• Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
• Cultivate new business development opportunities
• Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
• Review and analyze customer performance data and metrics
• Manage all phases of new onboarding: implementation, deliverables, training
• Respond rapidly to customer needs and provide exceptional levels of customer service

What we're looking for:

• 10+ years of automotive account management experience.
• Demonstrated ability in developing relationships at the corporate level within top dealer groups
• Must be a strong collaborator, and have demonstrated ability in developing relationships internally
• Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
• Proven ability in value creation and account planning
• Ability to run an agenda driven meeting either virtually or in person
• A focus on a great customer experience and attention to detail in ongoing account management efforts
• Knowledge of dealer management software systems (plus)
• Must be a strategic thinker and problem solver

This position is open to applicants who are currently authorized to work in the United States and will not require employer sponsorship now or in the future.

The anticipated annual base salary range for this position is $70,600 - $148,700 USD. Actual compensation within this range will be determined based on a variety of factors, including geographic location, relevant experience, skills, qualifications, and internal equity considerations.

What’s In It for You:

• Competitive compensation package, including base salary and incentive opportunities where applicable.
• Comprehensive health and wellness benefits for employees and eligible dependents.
• Retirement savings programs, including company matching contributions where available.
• For more information on benefits, please check out our benefits-summary.

Equal Opportunity Employer

Mobility Global is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to fostering an inclusive workplace where everyone is respected, supported, and empowered to succeed. We provide reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities.

Recruitment Fraud Alert

Mobility Global will never ask candidates to pay money at any stage of the hiring process, including for applications, interviews, background checks, training, or equipment. If you receive a suspicious communication or request for payment or personal financial information, please exercise caution and report it immediately.