National Account Manager

Keyport, Inc.; Edmonds (WA); On-site; USD 230,000 - 300,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Generous paid time off and leave

Additional employee benefits

Job summary

Keyport, LLC in Edmonds, Washington, is seeking an experienced National Account Manager to manage and grow strategically important customer relationships across national retail, grocery, club, wholesale, and foodservice channels. This in-person role requires navigating large corporate accounts and complex buying structures.

You will lead opportunities, respond to bids, coordinate internal teams, and deliver sales growth while traveling 10-15% as needed.

Qualifications

• Minimum of 3 years of relevant sales experience with national retail chains or similar accounts.
• Experience selling into sophisticated national accounts and managing complex procurement processes.
• Strong relationship-management and communication skills across multiple levels.
• Must be a U.S. citizen or Green Card holder; visa sponsorship is not available.

Responsibilities

• Manage and grow relationships with national and major customer accounts.
• Develop relationships across customer organizations beyond a single buyer.
• Identify opportunities to increase account revenue and profitability.
• Navigate complex corporate purchasing and procurement environments and respond to bids.
• Travel approximately 10-15% as required.

Skills

National account sales

Relationship management

Communication skills

Multi-tasking / prioritization

Education

Bachelor's degree or equivalent professional experience

Tools

CRM tools

Job description

Keyport, LLC | Edmonds, WA | Full-Time | In Person

Salary & Commission OTE : $250,000 + uncapped, with additional upside for strong performance.

• 401(k) with company match
• Medical, dental, and vision insurance
• Generous paid time off and leave
• Additional employee benefits

About Keyport

Keyport, LLC is a family-owned company specializing in premium wild-caught seafood, including Alaska Red King Crab, Golden King Crab, Snow Crab, and Dungeness Crab.

Keyport serves major grocery, club, foodservice, restaurant, wholesale, and distribution customers across the United States.

Keyport is seeking an experienced National Account Manager to manage and grow strategically important customer relationships while pursuing new national-account opportunities.

This role requires someone who understands the complexity of selling into sophisticated national retail, grocery, club, wholesale, and foodservice organizations.

The Opportunity

Unlike a traditional territory sales position, this role requires the ability to navigate large corporate customer organizations, understand complex buying structures, respond to competitive bid opportunities, manage detailed customer requirements, and build relationships at multiple levels of an account.

The National Account Manager will serve as an important customer advocate while helping Keyport achieve sales growth and profitability objectives.

Key Responsibilities

• Manage and grow relationships with national and major customer accounts.
• Develop relationships throughout customer organizations rather than depending on a single buyer relationship.
• Identify opportunities to increase account revenue and profitability.
• Prospect for and develop new national-account opportunities.
• Navigate complex corporate purchasing and procurement environments.
• Participate in competitive bid and tender processes.
• Deliver presentations and negotiate pricing and account opportunities.
• Coordinate customer onboarding and ongoing account requirements.
• Promote Keyport's branded, private-label, commodity, and value-added product opportunities.
• Sell across grocery, mass merchandise, club, wholesale, distributor, and foodservice channels.
• Identify product opportunities based on individual customer needs.
• Work closely with Credit, Sales Support, Production Management, Logistics, and other internal departments.
• Maintain detailed CRM records and customer information.
• Provide customer feedback and sales reporting to company leadership.
• Travel approximately 10-15% as required.

What We're Looking For

• Minimum of 3 years of relevant sales experience with national retail grocery chains, major retail/club accounts, wholesale food accounts, or similar sophisticated customers.
• Experience selling commodity or brandless food products, where pricing and supply conditions shift frequently, is strongly preferred.
• Demonstrated experience managing complex national or major accounts.
• Experience working within structured corporate purchasing or procurement environments.
• Strong relationship-management skills across multiple levels of a customer's organization.
• Understanding of pricing, bids, tenders, negotiations, and customer requirements.
• Strong attention to detail and follow-through.
• Experience using CRM tools.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• College degree or equivalent professional experience.
• Candidates must be a U.S. citizen or Green Card holder; we are unable to sponsor work visas for this role.

Highly Preferred

• Refrigerated or frozen food sales experience.
• Food, seafood, perishable, foodservice, grocery, or CPG experience.
• Existing experience working with major national retailers, grocery chains, club stores, distributors, or large foodservice organizations.
• Seafood knowledge.

Location

This is a full-time, in-person position based in Edmonds, Washington.

Candidates should be able to work from the Keyport office five days per week.

Culture

Keyport is a close-knit, collaborative, family-owned organization where relationships are highly valued. The ideal National Account Manager will bring the professionalism required to represent Keyport with sophisticated national customers while also working collaboratively within the company's team-oriented culture.