Music School Studio Operations Manager

School of Rock; Montclair (NJ); Hybrid; USD 40,000 - 55,000; Part time

Benefits offered by this job

401(k) matching

Performance bonus

Paid time off

Training and development

Job summary

School of Rock in Montclair, NJ is searching for a Studio Coordinator who will be the first point of contact, managing daily operations and enhancing the experience for students and parents. This pivotal role requires exemplary customer service skills, leadership, and a passion for music education.

The ideal candidate should possess experience in customer service and marketing, with a polished demeanor and excellent communication abilities. Responsibilities include assisting with scheduling, maintaining facility standards, and overseeing community events.

Qualifications

• 3+ years experience in a relevant customer service, marketing, or sales role.
• Strong leadership and management skills essential.
• Excellent customer service and relationship skills required.

Responsibilities

• Assist with operations while creating a great first impression.
• Motivate staff to provide exceptional instruction.
• Handle communication for a busy music school.
• Maintain a clean and professional facility.
• Deliver top-quality customer service to students and parents.
• Contribute to social media and marketing efforts.

Skills

Customer service experience

Leadership skills

Problem-solving

Excellent communication

Team collaboration

Tools

Google Workspace

CRM software

Canva or other design tools

Job description

School of Rock in Montclair, NJ is searching for a Studio Coordinator who will be the first point of contact, managing daily operations and enhancing the experience for students and parents. This pivotal role requires exemplary customer service skills, leadership, and a passion for music education.

The ideal candidate should possess experience in customer service and marketing, with a polished demeanor and excellent communication abilities. Responsibilities include assisting with scheduling, maintaining facility standards, and overseeing community events.