Music School Coordinator

School of Rock Huntington; Town of Huntington (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

School of Rock Huntington is seeking a Studio Coordinator to enhance the experience for students and parents in a thriving music school. The role involves daily administrative tasks, providing excellent customer service, and managing communications effectively.

The ideal candidate should have over 2 years of experience in a customer-facing role, strong organizational skills, and a passion for music. If you are adaptable, outgoing, and eager to contribute to a vibrant community, we want to hear from you!

Qualifications

• 2+ years in a Front Desk, Reception, and/or Customer Service role.
• Excellent customer service and relationship skills.
• Ability to juggle multiple tasks and set priorities.

Responsibilities

• Support daily operations while ensuring a clean and professional environment.
• Manage scheduling and communication using various software platforms.
• Create a positive, inclusive environment through top-quality customer service.

Skills

Customer service skills

Communication skills

Problem-solving

Organizational skills

Interest in music

Job description

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 425 schools, and a strong internationally recognized brand, School of Rock is the largest after‑school music education provider in the world. We put on shows to teach music! We are looking for a Studio Coordinator to join us at our School of Rock Huntington location.

The Studio Coordinator is the administrative focal point for the School of Rock with outstanding customer service skills and the ability to juggle many tasks. Reporting to the General Manager, they assist with running the School and creating an amazing experience for all student, parent and prospective customers.

Roles and Responsibilities

• Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment
• Handle complex scheduling, and manage phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, Canva or other design tools
• Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns
• Ensure a safe experience for students by overseeing adherence to the School of RockSOR Code of Conduct and safety policies
• Understand and pitch the music program to prospective families, lead school tours, and enroll new students to support school growth
• Assist in the marketing of School of Rock by promoting our events and maintaining our active social media presence, including contributing to content creation
• Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as required

Skill Requirements

• Please note that this is a customer-facing front‑of‑house position
• 2+ years working Front Desk, Reception, and/or Customer Service role
• Excellent customer service and relationship skills – welcoming, outgoing demeanor essential
• Experience and interest in working with children
• Skilled at juggling multiple projects, setting priorities, being a self‑starter, and problem‑solving
• Ability to be adaptable and flexible under pressure
• Excellent communication skills, both verbal and written
• Good team player who collaborates
• Brings a positive energy and personality to the workplace every day
• Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity
• Knowledge of music and/or the music industry is preferred
• Ability to lift up to 30lbs