Music School Studio Manager & Growth Coordinator

School of Rock; San Ramon (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

School of Rock is seeking a Studio Coordinator/Manager for our San Ramon location. You will handle scheduling, front desk duties, and student-family interactions, delivering exceptional service while supporting daily operations and safety policies.

Ideal candidates bring 2+ years in customer-facing roles, enjoy working with children, and maintain a positive, professional demeanor in a fast-paced environment. This role supports growth and campus marketing efforts.

Qualifications

• 2+ years in Front Desk, Reception, and/or Customer Service roles.
• Excellent customer service and relationship skills; welcoming, outgoing demeanor.
• Experience and interest in working with children.
• Able to juggle multiple projects, set priorities, and be a self-starter.

Responsibilities

• Manage complex scheduling and handle phone/email for a busy music school.
• Greet students and parents, provide top-quality customer service, resolve concerns.
• Open/close school, light cleaning, monitor attendance, maintain a clean environment.
• Ensure safety by adhering to Code of Conduct and safety policies.
• Lead school tours and enroll new students to support growth.
• Assist with marketing and social media presence, content creation.
• Support General Manager with special projects and admin tasks.

Skills

Front desk experience

Customer service

Communication

Multitasking

Team player

Job description

School of Rock is seeking a Studio Coordinator/Manager for our San Ramon location. You will handle scheduling, front desk duties, and student-family interactions, delivering exceptional service while supporting daily operations and safety policies.

Ideal candidates bring 2+ years in customer-facing roles, enjoy working with children, and maintain a positive, professional demeanor in a fast-paced environment. This role supports growth and campus marketing efforts.