Music Publishing Relations Coordinator

Kobalt; Nashville (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

Kobalt in Nashville is seeking a detail-oriented Coordinator to support the Writer & Publisher Relations team. You will act as the administrative hub for client inquiries, onboarding, catalog ingestion, and ongoing account management, using Zendesk and our CRM systems.

This role emphasizes strong communication, collaboration with Operations, and the development of efficient processes to enhance royalty statement production and client service across the publishing portfolio.

Qualifications

• Experience in music administration and/or music publishing preferred.
• Strong organization and prioritization skills under pressure.
• Excellent written and verbal communication with internal and external partners.

Responsibilities

• Provide support to Writer & Publisher Relations with scheduled admin tasks and client responses via Zendesk.
• Ensure information for existing compositions is up to date before signing new agreements and assist onboarding and catalog ingestion.
• Maintain client account data for catalog registration, royalty collection, and ongoing administration.
• Collaborate with Operations to support production and distribution of client royalty statements.
• Coordinate and delegate Core team duties to meet deadlines and maintain accuracy.
• Design new processes to improve Core operations and track metrics for productivity.

Skills

Organization

Communication

CRM familiarity

Cross-functional teamwork

Tools

Zendesk

CRM systems

Job description

Kobalt in Nashville is seeking a detail-oriented Coordinator to support the Writer & Publisher Relations team. You will act as the administrative hub for client inquiries, onboarding, catalog ingestion, and ongoing account management, using Zendesk and our CRM systems.

This role emphasizes strong communication, collaboration with Operations, and the development of efficient processes to enhance royalty statement production and client service across the publishing portfolio.