Music Hall Operations Lead

HOB Entertainment, LLC; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare

Employee ticketing program

Vacation policy

Job summary

Live Nation Entertainment in Dallas, TX seeks an experienced supervisor for daily venue operations at a music hall. You will oversee staff, manage labor costs, and ensure smooth event execution while maintaining safety and guest satisfaction.

Responsibilities include opening/closing duties, inventory checks, and inter-departmental coordination. Minimum 3 years supervisory experience in a high-volume environment is required; cornstone of a positive, fast-paced team culture.

Qualifications

• High school diploma or equivalent required.
• 3 years supervisory experience in high volume restaurant/music hall environment.
• Knowledge of Microsoft Office products and Point of Sale systems (MICROS preferred).
• Knowledge of state, federal and local liquor laws and health code regulations.
• Ability to deal with intoxicated guests in a positive and safety-minded manner.

Responsibilities

• Monitor labor costs and overtime.
• Close-out accounting for events.
• Check labor system accuracy at shift end.
• Maintain venue atmosphere including lights, sound, temperature, cleanliness, and seating.
• Lead with a Guest First mindset and ensure proper communication between departments.
• Log nightly sales and operational issues in Manager Log Book.
• Prepare and perform opening, ongoing, and closing duties.
• Ensure cash drawers have appropriate change and verify ticket counts with box office.

Skills

Leadership

Guest relations

Interpersonal communications

Time management

Staff management

Decision making

Team building

Organizational skills

Education

High school diploma or equivalent

College diploma in related field

Tools

Microsoft Office

MICROS POS

Job description

Live Nation Entertainment in Dallas, TX seeks an experienced supervisor for daily venue operations at a music hall. You will oversee staff, manage labor costs, and ensure smooth event execution while maintaining safety and guest satisfaction.

Responsibilities include opening/closing duties, inventory checks, and inter-departmental coordination. Minimum 3 years supervisory experience in a high-volume environment is required; cornstone of a positive, fast-paced team culture.