Museum Surveillance & Security Controller

Newfields; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Newfields in Indianapolis manages the Museum Control Room & Surveillance, overseeing security for the main building, outbuildings, and grounds. The role includes monitoring CCTV, alarms, and weather systems; coordinating responses; and maintaining security protocols to protect staff, visitors, and artworks.

The Control Room Operator supports after-hours safety, maintains incident logs, and communicates clearly across shifts with security staff and departments such as Registration and Facilities.

Qualifications

• Two to five years related experience and/or training.
• Must have a high school diploma/GED and security training.
• Proficiency with Microsoft Office (Word/Outlook/Excel).

Responsibilities

• Monitor CCTV, radios, and gallery traffic.
• Document incidents and activities in logs and reports.
• Report artwork-related incidents to Registration.
• Inventory keys, badges, and radios daily.
• Manage access control and monitor alarm systems.
• Respond to emails and weather alerts.
• Coordinate with Facilities for alarms and events.
• Guide callers and communicate emergencies to Security Leads.

Skills

Remain calm under pressure

Excellent communication

Attention to detail

Art security basics

Independent and team-oriented

Shift flexibility

Written communication

Military time proficiency

Security risk assessment

Education

High school diploma or GED

Security training

MS Office proficiency

Job description

Newfields in Indianapolis manages the Museum Control Room & Surveillance, overseeing security for the main building, outbuildings, and grounds. The role includes monitoring CCTV, alarms, and weather systems; coordinating responses; and maintaining security protocols to protect staff, visitors, and artworks.

The Control Room Operator supports after-hours safety, maintains incident logs, and communicates clearly across shifts with security staff and departments such as Registration and Facilities.