Museum Membership & Admissions Growth Specialist

University of Utah; Salt Lake City (UT); On-site; USD 43,000 - 55,000; Full time

Job summary

The University of Utah Campus-based role is GMET Membership and Admissions Sales Coordinator, developing and executing sales strategies for the Museum Membership program, and selling admission tickets and audio guides. You will train new staff and monitor Membership sales while collaborating with NHMU and other departments to advance goals.

Ideal candidates will excel in customer service, data handling, and communications, with flexibility to cover GMET Shift Coordinator duties as needed.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to manage transactions and inform guests about programs.
• Familiarity with membership programs is a plus.

Responsibilities

• Develop expert knowledge of membership programs and communicate their value to guests.
• Create and execute strategy to achieve onsite Membership sales goals.
• Perform cashiering duties and handle ticket/audio guide transactions.
• Support membership fulfillment, data analysis, and guest communications.
• Assist and cross-train as GMET Shift Coordinator as needed.

Skills

Customer service

Sales

Communication

Data handling

Education

Bachelor's degree or equivalent

Master's degree or equivalent

Job description

The University of Utah Campus-based role is GMET Membership and Admissions Sales Coordinator, developing and executing sales strategies for the Museum Membership program, and selling admission tickets and audio guides. You will train new staff and monitor Membership sales while collaborating with NHMU and other departments to advance goals.

Ideal candidates will excel in customer service, data handling, and communications, with flexibility to cover GMET Shift Coordinator duties as needed.