GMET Membership and Admissions Sales Coordinator

University of Utah; Salt Lake City (UT); Presencial; USD 43 000 - 55 000; Tempo integral

Resumo da oferta

The University of Utah Campus-based role is GMET Membership and Admissions Sales Coordinator, developing and executing sales strategies for the Museum Membership program, and selling admission tickets and audio guides. You will train new staff and monitor Membership sales while collaborating with NHMU and other departments to advance goals.

Ideal candidates will excel in customer service, data handling, and communications, with flexibility to cover GMET Shift Coordinator duties as needed.

Qualificações

• Experience in customer-facing roles preferred.
• Ability to manage transactions and inform guests about programs.
• Familiarity with membership programs is a plus.

Responsabilidades

• Develop expert knowledge of membership programs and communicate their value to guests.
• Create and execute strategy to achieve onsite Membership sales goals.
• Perform cashiering duties and handle ticket/audio guide transactions.
• Support membership fulfillment, data analysis, and guest communications.
• Assist and cross-train as GMET Shift Coordinator as needed.

Conhecimentos

Customer service

Sales

Communication

Data handling

Formação académica

Bachelor's degree or equivalent

Master's degree or equivalent

Descrição da oferta de emprego

GMET Membership and Admissions Sales Coordinator

Job Summary

The Guest and Member Experience Team Membership and Admissions Sales Coordinator will help to advance the Museum's goals by developing and executing the sales and acquisition strategy for our Museum Membership program. The successful applicant will be one who believes deeply in the Museum's mission, is passionate about customer service, and is eager to achieve personal/departmental sales goals using their expert knowledge of our membership programs. Additional responsibilities include selling admission tickets, audio guides, communicating with members/guests about general NHMU happenings, training new staff, and monitoring Membership sales. They will collaborate closely with other members of the department and NHMU to advance department and Museums goals. Individual will also be cross trained as a GMET Shift Coordinator to help cover areas as needed.

Responsibilities

• Developing an expert level knowledge of NHMU's membership programsand successfully communicating the value of Membership to Museumguests and members.
• Creating and executing the strategy to achieve onsite Membershipsales goals developed by the GMET Manager
• Ensuring efficient and accurate transactions for each guest andproviding details of upcoming programs, events, exhibits, and otherpromotions.
• Performing general cashiering duties such as facilitating ticketand audio guide transactions.
• Using already-developed tools to identify great candidates forNHMU membership, then helping interested guests become members, orrenew their membership.
• Formulating and executing onsite stewardship strategies for MuseumMembers.
• Supporting the Membership program with membership fulfillment,data analysis, and more
• Ensuring confidential and accurate data handling of guest andmember data.
• Supporting Members and guests via email and by phone.
• Supporting other NHMU departments by assisting guests who arriveat the Welcome Desk with tasks such as checking in/out formeetings, equipment rentals, facilitating guest pick up ofpackages, and helping contact the appropriate department dependingon their needs.
• Filling in for the GMET Shift Coordinator as needed doing dutiessuch as counting the safe, putting together the daily schedule,assisting other staff with guests, and offering customer servicesupport where needed. Other duties as assigned.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher educationcan be substituted for 1 year of directly related work experience(Example: bachelor's degree = 4 years of directly related workexperience).

Department may hire employee at one of the following joblevels:

• Program Specialists, I: Requires a bachelor's (orequivalency) + 2 years of directly related work experience or amaster's (or equivalency) degree.
• Program Specialists, II: Requires a bachelor's (orequivalency) + 4 years or a master's (or equivalency) + 2 years ofdirectly related work experience.

Requisition Number: PRN46366B

Full Time or Part Time? Full Time

Work Schedule Summary: The standard work schedule is fivedays a week, including one Saturday or Sunday, with occasionalholidays and evenings based on NHMU operations and Museum specialevents.

Department: 00018 - Utah Museum of Natl Hist Oper

Location: Campus

Pay Rate Range: $42,500 - $54,900

Close Date: 10/26/2026