Museum Group Sales Lead

Socket.dev; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

Gilcrease Museum in Tulsa, OK is seeking a Group Sales Coordinator to build the museum’s group sales program from the ground up and to generate sustainable revenue while boosting visitation. You will align with Operations, Visitor Services, Learning, and Marketing to create engaging group experiences.

The role emphasizes developing strategic partnerships, managing bookings, budgets, and payments, and representing the museum at industry events.

Qualifications

• Bachelor’s degree or at least two years of sales experience required.
• Strong communication, collaboration, organizational, and time-management skills.
• Customer-centric mindset with a commitment to excellent visitor experiences.
• Demonstrated financial acumen and the ability to manage budgets and revenue goals.
• Adaptability and comfort working in a fast-paced, evolving environment.
• Ability to build and maintain effective relationships with a wide range of internal and external stakeholders.
• Experience with CRM (Customer Relationship Management) and POS (Point of Sale) systems preferred.

Responsibilities

• Design and execute the Museum’s group sales strategy across local, national, and international markets.
• Establish and maintain relationships with travel trade accounts and tour operators.
• Coordinate and manage all phases of group bookings and contracts, including deposits and payments.
• Represent Gilcrease Museum at industry trade shows, conventions, and meetings.
• Collaborate with Visitor Services to organize group bookings and optimize traffic flow.
• Coordinate with internal departments to manage scheduling and prevent conflicts.
• Analyze market trends to identify new sales opportunities while managing group bookings.
• Manage assigned accounts and ensure financial transactions are processed accurately and efficiently.
• Ensure group services align with the Museum’s mission while supporting profitable group business.

Skills

Sales experience

Communication

Relationship building

Budget management

Customer service

Education

Bachelor’s degree

Tools

CRM

POS

Arti fax

Job description

Gilcrease Museum in Tulsa, OK is seeking a Group Sales Coordinator to build the museum’s group sales program from the ground up and to generate sustainable revenue while boosting visitation. You will align with Operations, Visitor Services, Learning, and Marketing to create engaging group experiences.

The role emphasizes developing strategic partnerships, managing bookings, budgets, and payments, and representing the museum at industry events.