Museum Box Office & Membership Sales Associate

themuseumofscience; Boston (MA); On-site; USD 35,000 - 52,000; Part time

Job summary

The Museum of Science in Boston is seeking a Sales Representative to greet guests, sell tickets and memberships at the box office and other locations, and help manage visitor flow.

You will provide accurate information, upsell memberships and experiences, handle payments, and support daily operations to ensure an exceptional visitor experience. This on-site, casual-on-call role requires strong interpersonal skills and a welcoming presence.

Qualifications

• Professional integrity in dealings with guests and colleagues.
• Calm under pressure in high-guest-volume environments.
• Enthusiasm and a can-do attitude to match guest interests.
• Attention to detail in cash handling and transactions.

Responsibilities

• Sell tickets, memberships, and add-ons at the box office and other venues.
• Provide accurate information and proactively upsell memberships and experiences.
• Support daily visitor flow, capacity control, and school/group arrivals.
• Maintain knowledge of offerings and ticketing systems for efficient transactions.
• Deliver courteous guest service and resolve issues following service standards.

Skills

Integrity

Calm under pressure

Enthusiasm

Attention to detail

Job description

The Museum of Science in Boston is seeking a Sales Representative to greet guests, sell tickets and memberships at the box office and other locations, and help manage visitor flow.

You will provide accurate information, upsell memberships and experiences, handle payments, and support daily operations to ensure an exceptional visitor experience. This on-site, casual-on-call role requires strong interpersonal skills and a welcoming presence.