Box Office & Membership Sales Specialist

Museum of Science; Boston (MA); On-site; USD 27,000 - 29,000; Part time

Job summary

The Museum of Science is seeking a casual, on‑call Sales Representative to welcome guests, sell tickets and memberships, and help manage visitor flow. You will connect visitors with relevant offerings, upsell experiences, and handle transactions with care.

This role supports daily operations and school/group check‑ins, delivering friendly service aligned with our mission to inspire science for all. Casual on‑call schedule; on‑site in Boston, MA.

Qualifications

• Proactive guest service and relationship building.
• Ability to upsell memberships and experiences.
• Accurate cash handling and quick, accurate transactions.
• Knowledge of museum offerings and ticketing systems.

Responsibilities

• Sell tickets and memberships at the box office and other locations.
• Meet sales goals while supporting Museum revenue.
• Provide courteous, responsive guest service and resolve issues.
• Support visitor flow, capacity management, and school/group check-in.
• Learn offerings and ticketing systems to ensure smooth transactions.

Skills

Guest service

Upselling

Cash handling

Ticketing knowledge

Job description

The Museum of Science is seeking a casual, on‑call Sales Representative to welcome guests, sell tickets and memberships, and help manage visitor flow. You will connect visitors with relevant offerings, upsell experiences, and handle transactions with care.

This role supports daily operations and school/group check‑ins, delivering friendly service aligned with our mission to inspire science for all. Casual on‑call schedule; on‑site in Boston, MA.