Museum Admissions & Guest Services Associate

Phase2 Technology; Austin (TX); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Complimentary museum admission

20% store discount

Employee benefits

Job summary

The Blanton Museum of Art in Austin is seeking an Admissions Assistant to support Visitor and Volunteer Services. You will check in visitors, sell admissions and memberships, and process POS transactions while providing excellent customer service.

You will also assist with deposits, reporting, and daily operations, coordinating with other departments and volunteers. A three-year position with funding renewal may apply.

Qualifications

• High school diploma or GED.
• Must be able to work Wednesday through Sunday.
• 1 year clerical experience including ticketing, database, cash register or POS.
• Detail-oriented with strong customer service.
• Proficient with MS Word and Excel.

Responsibilities

• Deliver a welcoming visitor experience and promote memberships.
• Check in visitors, process admissions, and upsell memberships.
• Handle all point-of-sale transactions and deposits.
• Support sales goals through outreach and promotions.
• Maintain CRM records and assist with reporting.
• Provide information and collaborate across departments.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Detail-oriented

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

MS Word

Excel

CRM systems

Job description

The Blanton Museum of Art in Austin is seeking an Admissions Assistant to support Visitor and Volunteer Services. You will check in visitors, sell admissions and memberships, and process POS transactions while providing excellent customer service.

You will also assist with deposits, reporting, and daily operations, coordinating with other departments and volunteers. A three-year position with funding renewal may apply.