Museum Admissions & Visitor Services Associate

utaustin; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Complimentary museum admission

20% discount at Museum Store

Benefits-eligible staff

Job summary

Jack S Blanton Museum of Art at the University of Texas at Austin seeks an Admissions Assistant to support Visitor and Volunteer Services. You will check in visitors, process admissions, promote memberships, and handle deposits and reporting with accuracy.

You will work a 40-hour week on-site at UT Austin's main campus, providing friendly information, resolving inquiries, maintaining CRM records, and assisting with daily operations and cash handling to ensure a welcoming museum experience.

Qualifications

• 1 year demonstrated clerical experience incl. ticketing, CRM, cash handling.
• High accuracy and attention to detail in data entry and transactions.
• Strong customer service skills and ability to enforce policies courteously.
• Proficient with PC/Mac and MS Office; strong communication.
• Ability to multi-task and work with interruptions in a museum setting.

Responsibilities

• Deliver a welcoming visitor experience and support membership sales.
• Check in visitors, process admissions, and promote memberships.
• Handle point-of-sale transactions and deposits; guide visitors as needed.
• Maintain CRM records; generate attendance and admissions reports.
• Answer phones, respond to inquiries, and assist with daily operations.

Skills

Customer service

Attention to detail

Communication

Multitasking

Interpersonal skills

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Ticketing systems

CRM

MS Word

MS Excel

Cash register / POS

Job description

Jack S Blanton Museum of Art at the University of Texas at Austin seeks an Admissions Assistant to support Visitor and Volunteer Services. You will check in visitors, process admissions, promote memberships, and handle deposits and reporting with accuracy.

You will work a 40-hour week on-site at UT Austin's main campus, providing friendly information, resolving inquiries, maintaining CRM records, and assisting with daily operations and cash handling to ensure a welcoming museum experience.