Murex MX.3 Production Support Specialist

Delan Associates, Inc.; United States; Vor Ort; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

Delan Associates, Inc. seeks an experienced Production Support Specialist to manage Murex MX.3 operations in a high‑pressure environment. You will triage incidents, monitor logs and feeds, and drive root cause analysis with cross‑functional teams.

You have 10+ years IT experience, 5+ years in Front Office Trading Tech, 3+ years with Murex MX.3, and strong Python/Unix scripting and SQL skills, with excellent stakeholder communication.

Qualifikationen

• Strong hands-on experience supporting Murex MX.3 in production environments.
• Knowledge of Murex modules: eTradepad, Pricing, Simulation, Livebook, Workflow.
• Experience with market data components such as MDCS, RTBS, MDRS, MDIT.
• Advanced Murex log analysis and performance troubleshooting.
• Scripting in Python and/or Unix shell.
• SQL knowledge across Sybase, SQL Server, or Oracle.
• Understanding of Equity Derivatives products and Greeks.
• 10+ years IT experience; 5+ years in Front Office Trading Tech support.
• 3+ years of Murex MX.3 support preferred.
• Ability to operate in high-pressure production support environments.

Aufgaben

• Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces.
• Own incident triage, impact assessment, root cause analysis, and remediation follow-up.
• Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify issues.
• Troubleshoot pricing inconsistencies, risk gaps, and interface delays.
• Manage vendor cases with evidence gathering and validation of fixes.
• Support production releases, emergency changes, and maintenance with checks.
• Maintain SOPs, runbooks, and knowledge articles to reduce repeat incidents.
• Contribute to monitoring, automation, and continuous improvement to strengthen stability.

Kenntnisse

Murex MX.3

Incident management

Unix/Linux

Python scripting

SQL

Stakeholder management

Problem solving

Trading tech support

Tools

MDCS

RTBS

MDRS

MDIT

Jobbeschreibung

Delan Associates, Inc. seeks an experienced Production Support Specialist to manage Murex MX.3 operations in a high‑pressure environment. You will triage incidents, monitor logs and feeds, and drive root cause analysis with cross‑functional teams.

You have 10+ years IT experience, 5+ years in Front Office Trading Tech, 3+ years with Murex MX.3, and strong Python/Unix scripting and SQL skills, with excellent stakeholder communication.