Municipal Utility Clerk — Billing, Payments & Admin

Taney County Partnership; Missouri; Hybrid; USD 25,000 - 33,000; Full time

Job summary

City of Rockaway Beach is seeking a Full-Time Utility Clerk to manage billing, customer service, and payments for municipal utilities in Rockaway Beach, MO. The role includes processing bills, updating customer records, and assisting with business licenses and community center rentals.

Applicants should have an Associate's degree and prior office or bookkeeping experience. The position may require background checks and drug screening, with an hourly compensation aligned to experience."

Qualifications

• Basic math, data entry, ten-key calculator proficiency, and clear phone communication and software knowledge preferred.

Responsibilities

• Utility Billing: Process monthly water, sewer, and trash readings, print or email bills, and apply standard city rates and late fees.
• Customer Service: Answer citizen phone calls, greet visitors, set up new utility accounts, and process service disconnects or transfers.
• Payment Processing: Collect cash, checks, or card payments, balance the daily cash drawer, and prepare bank deposits.
• Record Keeping: Maintain accurate digital ledgers, update customer files, and generate collection reports for delinquent accounts.
• Administrative Support: Assist the City Clerk with phone coverage, basic filing, processing business licenses, and manage community center rentals.
• Accounts payable/receivable: Check mail and email for monthly bills, write checks, provide disbursement list for board meetings, mail bills and record and maintain all records for payables and receivables.

Skills

Basic math

Data entry

Ten-key calculator

Phone communication

Software knowledge

Education

Associate's Degree

Job description

City of Rockaway Beach is seeking a Full-Time Utility Clerk to manage billing, customer service, and payments for municipal utilities in Rockaway Beach, MO. The role includes processing bills, updating customer records, and assisting with business licenses and community center rentals.

Applicants should have an Associate's degree and prior office or bookkeeping experience. The position may require background checks and drug screening, with an hourly compensation aligned to experience."