Utility Billing Clerk

Yorkville; Kendall Township (IL); On-site; USD 54,000 - 74,000; Full time

Job summary

The United City of Yorkville is seeking a full-time Utility Billing Clerk in the Finance Department to assist in billing municipal utility accounts, make adjustments, run reports, and resolve questioned accounts. This role involves heavy customer contact and the ability to work with numbers, patterns, and qualitative information.

Qualified applicants should be proficient in Microsoft Word and Excel, have a High School Diploma or Associate Degree (or higher), and at least two years of

Qualifications

• Knowledge of basic mathematics and accounts receivable procedures.
• Proficient in Microsoft Word and Excel; strong written and verbal communication.
• Minimum two years of office-related experience; HS or higher education.

Responsibilities

• Assist in billing municipal utility accounts and perform adjustments.
• Run reports and analyze questioned accounts; provide problem solving.
• Maintain excellent customer service and respond to questions/complaints.
• Handle cash along with accounts receivable procedures as needed.

Skills

Basic mathematics

Customer service

Problem solving

Attention to detail

Numerical data analysis

Cash handling

Education

High School Diploma or Associate Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Utility Billing Clerk

The United City of Yorkville is accepting applications for a full-time, Utility Billing Clerk in the Finance Department. Under the direction of the Utility Billing Coordinator, the Utility Billing Clerk is responsible for assisting in the billing of all municipal utility accounts, making adjustments, running reports, and problem‑solving questioned accounts. This position involves heavy customer contact and the ability to respond to questions and complaints. It requires the ability to understand, process, and work with numbers, patterns, and qualitative information, and related mathematical skills.

Qualified applicants are expected to be knowledgeable in basic mathematics and accounts‑receivable and cash‑handling procedures, proficient in Microsoft Suite programs (particularly Word and Excel), and have excellent written and verbal customer service skills. Applicants should have a High School Degree or an Associate Degree (or higher) and a minimum of two (2) years of office‑related field experience.

Salary range: $54,000 – $74,000, with starting salary commensurate with experience.

How to Apply

Submit cover letter, resume, and application to United City of Yorkville, Attn: Human Resources, 651 Prairie Pointe Drive, Yorkville, Illinois 60560, or via e‑mail to Kaelin Poole, Payroll Benefits Coordinator, at [e-mail]. This position is open until filled. Visit www.yorkville.il.us/Jobs.aspx for an application. Click on link for a full job description.