Detail‑Oriented Utility Billing Specialist

Yorkville; Kendall Township (IL); On-site; USD 54,000 - 74,000; Full time

Job summary

The United City of Yorkville is seeking a full-time Utility Billing Clerk in the Finance Department to assist in billing municipal utility accounts, make adjustments, run reports, and resolve questioned accounts. This role involves heavy customer contact and the ability to work with numbers, patterns, and qualitative information.

Qualified applicants should be proficient in Microsoft Word and Excel, have a High School Diploma or Associate Degree (or higher), and at least two years of

Qualifications

• Knowledge of basic mathematics and accounts receivable procedures.
• Proficient in Microsoft Word and Excel; strong written and verbal communication.
• Minimum two years of office-related experience; HS or higher education.

Responsibilities

• Assist in billing municipal utility accounts and perform adjustments.
• Run reports and analyze questioned accounts; provide problem solving.
• Maintain excellent customer service and respond to questions/complaints.
• Handle cash along with accounts receivable procedures as needed.

Skills

Basic mathematics

Customer service

Problem solving

Attention to detail

Numerical data analysis

Cash handling

Education

High School Diploma or Associate Degree

Tools

Microsoft Word

Microsoft Excel

Job description

The United City of Yorkville is seeking a full-time Utility Billing Clerk in the Finance Department to assist in billing municipal utility accounts, make adjustments, run reports, and resolve questioned accounts. This role involves heavy customer contact and the ability to work with numbers, patterns, and qualitative information.

Qualified applicants should be proficient in Microsoft Word and Excel, have a High School Diploma or Associate Degree (or higher), and at least two years of