Member Town Billing Administrator - Two Rivers Water Reclamation Authority.

NJLM; Northern (KY); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Pension

457(b)

Job summary

Two Rivers Water Reclamation Authority in Monmouth Beach, NJ, is seeking a dependable Billing Administrator to manage sewer billing for about 16,500 accounts, update records, and ensure accurate processing of payments.

The role includes handling inquiries, assisting customers, collaborating with the Financial Manager, and supervising clerical staff; a high school diploma and experience in billing or municipal operations are preferred.

Qualifications

• High school diploma required; experience in utility billing or municipal operations preferred.
• Detail-oriented with strong communication and confidentiality.
• Proficient with billing software and Microsoft Office.

Responsibilities

• Prepare and process sewer bills, update accounts, manage payments and deposits.
• Respond to customer inquiries, support walk-in customers, and maintain records.
• Supervise clerical staff related to billing operations and perform other duties.

Skills

Attention to detail

Communication skills

Billing software

Microsoft Office

Edmunds experience

Education

High School Diploma

Tools

Edmunds billing software

Job description

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Member Town Billing Administrator - Two Rivers Water Reclamation Authority.

A local government entity providing sanitary sewer service to 12 municipalities in northeastern Monmouth County. Based in Monmouth Beach, the Authority has 35 employees and an annual budget of over $13,000,000. The Authority has an immediate opening for the position of Member Town Billing Administrator. About the Role: The Authority seeks a dependable and detail-oriented Billing Administrator to manage the Authority’s sewer billing operations of approximately 16,500 accounts and plays a central role in maintaining accurate billing, processing payments, and assisting ratepayers. The administrator will work closely with the Financial Manager and ensure that billing processes run smoothly, timely, and according to established procedures. The position contributes to an essential municipal service that directly supports local communities. The role offers stability, a supportive work environment, and meaningful daily interaction with residents and businesses.

Location: 1 Highland Avenue Monmouth Beach, NJ.

The position is full-time (40 hours per week) and union.

Benefits include but are not limited to:

• health insurance
• dental insurance
• paid time off
• pension
• a 457(b)

The pay range is between $16.83 to $24.04 per hour based on experience and skills.

Responsibilities

• This position prepares and process sewer bills, update account information, manage payments and deposits, handle delinquency notices, and assist with tax sale processing.
• This position also responds to customer inquiries, support walk in customers, coordinate inspections, and maintain accurate records throughout all billing activities.
• Some supervisory responsibility is included, overseeing clerical support related to billing operations and perform other duties as assigned.

Qualifications

• A high school diploma is required, and experience in utility billing, municipal operations, customer service, or basic accounting is preferred but not required.
• The role requires strong attention to detail, good communication skills, comfort working with billing software (Edmunds experience is a plus), and proficiency in Microsoft Office.
• The position requires the ability to follow instructions, resolve billing discrepancies, maintain confidentiality, and handle regular office tasks in a structured environment.