Municipal Utility Billing & Admin Specialist

City of St Joseph; Davison (MI); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Notary Public after training

Job summary

The City of Davison is seeking a dependable Utility Billing Clerk & Administrative Assistant to join our team. This role blends utility billing, customer service, and municipal administration to support multiple departments.

The ideal candidate is organized, detail-oriented, and comfortable handling financial transactions and confidential information. A high school diploma and at least one year of office experience are preferred; experience in municipal billing is a plus.

Qualifications

• High school diploma or equivalent; minimum one year of office/administrative experience.
• Municipal, utility billing, or customer-service experience is a plus.
• Proficient with Microsoft Word, Excel; familiarity with BS&A is a plus.

Responsibilities

• Process water and sewer utility billing and maintain customer accounts.
• Provide friendly, professional customer service at the counter, by telephone, and by email.
• Receive and process utility, tax, permit, license, and other city payments.
• Provide administrative support to the Department of Public Works.
• Assist the Assessor and Treasurer with clerical tasks.
• Support boards and commissions with meeting materials and records.
• Become a Certified Notary Public after required training.
• Process incoming and outgoing mail and assist with City website updates.
• Provide backup support for other City offices and functions.
• Perform other related duties as assigned.

Skills

Detail-oriented

Organized

Customer service

Multitasking

Written and verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

BS&A

Job description

The City of Davison is seeking a dependable Utility Billing Clerk & Administrative Assistant to join our team. This role blends utility billing, customer service, and municipal administration to support multiple departments.

The ideal candidate is organized, detail-oriented, and comfortable handling financial transactions and confidential information. A high school diploma and at least one year of office experience are preferred; experience in municipal billing is a plus.